Equipment Installation Engineer
2 weeks ago
As a Field Service Engineer at Gilder Search Group, you will play a crucial role in ensuring the optimal performance of our equipment through expert installation and maintenance services.
Key Responsibilities:
- Plan and oversee activities related to the installation of equipment, addressing and resolving customer-reported technical issues, and preventing future operational challenges.
- Install new or modified equipment at client facilities to guarantee full functionality in accordance with specifications.
- Review and maintain comprehensive records of performance reports and documentation from clients and field representatives.
- Provide hands-on technical support to customers and staff for troubleshooting and repairing equipment to streamline the resolution process.
- Inspect malfunctioning or damaged products, identify the root cause of issues, suggest corrective measures, and collaborate with the Engineering Department for problem resolution.
- Develop and deliver training sessions on the safe operation of equipment, demonstrating skills to trainees, including team members and clients.
Experience/Qualifications:
- Required experience with vacuum and/or atmosphere furnaces.
- Preferred background in heat treatment.
- Electrical skills are advantageous (ability to read electrical schematics and perform field wiring).
- Hydraulic and pneumatic experience is a plus.
- Familiarity with database software (e.g., Allen Bradley, Siemens, Wonderware, VacuProf), internet applications, spreadsheet software, and PLC programming is preferred.
- Ability to analyze reports to identify trends and recommend improvements; serve as a communication link between clients and the company; and maintain daily records, including service reports, expenses, and travel schedules.
Education:
- A two-year college or technical school degree, or two to four years of relevant experience and/or training is required.
- Advanced technical education or a combination of education and experience will be considered.
- Experience with closely related equipment requiring similar skill sets will also be taken into account.
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