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Field Service Engineer
2 months ago
Job Summary:
International Search Partners is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing and maintaining equipment at customer facilities, investigating and resolving technical problems, and providing exceptional customer service.
Key Responsibilities:
- Plan and coordinate activities related to installing equipment, investigating technical problems, and eliminating future operational difficulties.
- Install new or modified equipment at customer facilities to ensure full functionality according to specifications.
- Review and maintain records of performance reports and documentation from customers and field representatives.
- Provide technical assistance to customers and internal personnel for troubleshooting and repairing equipment.
- Inspect malfunctioning and/or damaged products, determine the source of the problem, and recommend corrective actions.
- Develop and conduct training on safe operation of equipment and demonstrate skills to trainees.
Requirements:
- Experience with vacuum and/or atmosphere furnaces is required.
- Prior heat treatment experience is preferred.
- Electrical skills are preferred, including the ability to read electrical drawings and perform field wiring.
- Hydraulic and pneumatic experience is preferred.
- Experience with database software, internet software, spreadsheet software, and PLC programming is preferred.
- Ability to analyze reports to determine trends and recommend modifications.
- Ability to provide a communication link between the customer and company.
- Ability to keep daily records, such as service reports, expenses, and travel schedule.
Education:
Two-year college or technical school degree, or two to four years of related experience and/or training, is required. Advanced technical education, or a combination of education and experience, will be considered.
