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Office Administrator

2 months ago

Sinking Spring, Ohio, United States Window Genie Full time

Job Summary

At Window Genie, we are seeking a highly motivated and organized Office Manager to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our business.

Key Responsibilities:

  • Provide exceptional customer service to our clients via phone and in-person.
  • Work closely with our technicians to review daily work orders and ensure timely completion of services.
  • Manage customer and job data entry with accuracy and attention to detail.
  • Prioritize and coordinate the scheduling of services to meet customer needs.
  • Communicate effectively with customers and service professionals to resolve any issues or concerns.
  • Assist the owner in all customer-facing and internal services of the business, including tasks related to customer service, scheduling, and data entry.

Requirements:

  • Minimum two years of administrative experience, preferably in a customer-facing role.
  • Strong written and verbal communication skills, with the ability to effectively communicate with customers and team members.
  • Detail-oriented with strong data entry skills and ability to work accurately in a fast-paced environment.
  • Professional appearance and personality, with a strong focus on customer service and teamwork.
  • Ability to work part-time in the office, with more hours potentially available during busy seasons.