Guest Service Representative
3 days ago
The Guest Service Representative is a key member of our hotel team, responsible for providing exceptional customer service to our guests. This role requires a strong ability to communicate effectively, think critically, and work independently in a fast-paced environment.
Key Responsibilities- Provide personalized service to guests, responding to their needs and concerns in a timely and courteous manner.
- Manage front desk operations, including check-in, check-out, and room assignments.
- Process guest requests, such as room changes, wake-up calls, and special requests.
- Collaborate with the sales team to coordinate group bookings and pre-registration.
- Adhere to hotel policies and procedures, ensuring accurate and efficient service delivery.
- Communicate effectively with guests, colleagues, and management to resolve issues and improve guest satisfaction.
- Previous hotel guest services experience preferred.
- Excellent customer service skills and ability to work with diverse guests.
- Strong communication and problem-solving skills.
We are committed to providing a positive and inclusive work environment that reflects our core values of Respectful, Adaptive, Service-Oriented, Accountable, Unified, Dedicated, and Friendly. If you share these values and are passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Guest Service Representative
3 days ago
Dayton, Ohio, United States Home2 Suites by Hilton Full timeJob Title: Guest Service RepresentativeAt Home2 Suites by Hilton, we're committed to delivering exceptional guest experiences. As a Guest Service Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs and...
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Guest Service Representative
3 weeks ago
Dayton, Ohio, United States Home2 Suites by Hilton Full timeJob Title: Guest Service RepresentativeAt Home2 Suites by Hilton, we're committed to delivering exceptional guest experiences. As a Guest Service Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Guest Check-In/Check-Out: Efficiently process guest arrivals and departures,...
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Guest Service Representative
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Dayton, Ohio, United States Strand Hospitality Services Full timeJob SummaryThe Guest Service Representative is responsible for providing exceptional customer service to guests during their hotel stay. This includes responding to guest requests, predicting and meeting their needs, and providing information and services at the front desk.Duties and ResponsibilitiesAnswer incoming telephone calls professionally and follow...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Guest Services Supervisor
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Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Comprehensive knowledge of hotel amenities, room categories, pricing, availability, and guest arrivals/departures.Address guest concerns to ensure a high level of satisfaction.Support team members in their roles to guarantee exceptional service to...
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Guest Services Supervisor
2 months ago
Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability for a flexible work schedule, including weekends, holidays, and varied shifts is essential.Possess comprehensive knowledge of hotel amenities, room categories, pricing, availability, and guest check-in/check-out procedures.Address guest concerns promptly to ensure a high level of satisfaction.Support team members in their roles to...
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Guest Services Supervisor
2 months ago
Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Possess comprehensive knowledge of hotel amenities, room categories, pricing, availability, and expected guest arrivals/departures.Address guest concerns to ensure satisfaction.Support team members in their roles to guarantee exceptional service to...
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Customer Service Representative
4 weeks ago
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
4 weeks ago
Dayton, Ohio, United States Planet Fitness - Fitton Clubs Full time{"h1": "Member Services Representative - Part Time Weekend Opening - Morning 5:30am-2pm", "p": "We are seeking a motivated Member Services Representative to provide exceptional customer service to Planet Fitness members, prospective members, and guests. As a member of our team, you will be responsible for creating a Judgement Free member experience, ensuring...
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Customer Service Representative
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Dayton, Ohio, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key...
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Customer Service Representative
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Customer Service Representative
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Dayton, Ohio, United States Chick-fil-A Full timeJoin Our Team at Chick-fil-A of BeavercreekWe are seeking enthusiastic and dedicated individuals to join our team at Chick-fil-A of Beavercreek. As a Customer Service Representative, you will be responsible for providing exceptional dining experiences for our guests. Our team members are the face of our brand, and we are looking for individuals who embody...
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Customer Service Representative
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Dayton, Ohio, United States Planet Fitness - Fitton Clubs Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness - Fitton Clubs. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a superior Judgement Free member...