Guest Service Representative
3 days ago
At Home2 Suites by Hilton, we're committed to delivering exceptional guest experiences. As a Guest Service Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.
Key Responsibilities:- Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly and professionally.
- Check guests in and out efficiently, handling reservations and general information with a smile.
- Process guest arrivals and departures, including all necessary payments and handling guest luggage.
- Assist with the check-in and check-out of groups and tours, ensuring a seamless experience for our guests.
- Communicate with housekeeping on guest requests, early arrivals, and late departures.
- Perform all duties as indicated in the shift checklist report, maintaining a high level of service and hospitality.
- Ability to work varying shifts and time schedules as needed, including days, nights, weekends, and holidays.
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
- Ability to multitask and prioritize tasks effectively, ensuring a smooth and efficient guest experience.
- Basic math skills and accuracy when handling cash and credit transactions.
- Ability to maintain a clean and organized workspace, adhering to company standards.
- Previous experience in a customer-facing role, preferably in the hospitality industry.
- Basic knowledge of hotel operations and procedures.
- Ability to work independently and as part of a team, fostering a positive and collaborative work environment.
- A competitive salary and benefits package.
- Opportunities for career growth and development within our company.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
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Guest Service Representative
3 weeks ago
Dayton, Ohio, United States Home2 Suites by Hilton Full timeJob Title: Guest Service RepresentativeAt Home2 Suites by Hilton, we're committed to delivering exceptional guest experiences. As a Guest Service Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Guest Check-In/Check-Out: Efficiently process guest arrivals and departures,...
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Dayton, Ohio, United States Planet Fitness - Fitton Clubs Full time{"h1": "Member Services Representative - Part Time Weekend Opening - Morning 5:30am-2pm", "p": "We are seeking a motivated Member Services Representative to provide exceptional customer service to Planet Fitness members, prospective members, and guests. As a member of our team, you will be responsible for creating a Judgement Free member experience, ensuring...
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