Client Analytics and Strategy Associate Lead

1 week ago

Chicago, Illinois, United States PatientPoint Full time

About PatientPoint:
PatientPoint is a prominent digital health organization dedicated to connecting patients, healthcare providers, and life sciences companies with vital information at critical moments in care. Our innovative solutions are designed to influence patient behavior and enhance health outcomes, creating value for all stakeholders involved. With the largest network of connected digital devices in physician offices, PatientPoint empowers better health for millions of patient visits annually.

Position Overview:
We are looking for an Associate Lead, Client Analytics and Strategy to join our Strategy & Insights team. In this role, you will collaborate closely with a Client Strategy Lead, serving as a key point of contact for clients and providing essential support to the sales team. Your responsibilities will include engaging with both internal teams and external clients to address strategic inquiries with data-driven evidence.

Key Responsibilities:

  • Functional Area Management: Collaborate with the Customer Strategy Lead to plan and execute program performance metrics, including brand lift and ROI. Your ability to coordinate with cross-functional teams is crucial for success.
  • Statistical Interpretation: While advanced statistical calculations are not required, the ability to interpret data to identify trends and correlations is essential.
  • Client Recommendations: Engage directly with clients to identify their success factors and provide tailored recommendations.
  • Actionable Insights: Transform data findings into strategic recommendations that enhance decision-making and drive business performance.
  • Findings Presentation: Clearly communicate complex analytical results to both technical and non-technical stakeholders through presentations, reports, and visualizations.
  • Continuous Improvement: Stay informed about industry trends and best practices in analytics to enhance the team's capabilities.

Qualifications:
  • Bachelor's degree
  • 5+ years of experience in data-centric roles
  • Proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI)
  • Experience mentoring colleagues at various career stages.

Desired Skills:
  • Experience in data-driven roles within sales and client support.

Essential Attributes:
  • Business Acumen: Understanding of business operations and key performance indicators (KPIs), with the ability to translate data insights into actionable recommendations.
  • Communication Skills: Strong written and verbal communication skills to convey complex analytical concepts effectively.
  • Collaboration: Proven ability to work in a cross-functional team environment, influencing decision-making through data-driven insights.
  • Problem-Solving Orientation: Strong critical thinking skills to identify patterns and propose innovative solutions.
  • Attention to Detail: Commitment to delivering high-quality, accurate analytical work products.
  • Continuous Learning Mindset: Eagerness to stay updated on advancements in analytics and industry trends.

What We Offer:
At PatientPoint, we recognize the importance of a supportive work environment. We provide competitive compensation, comprehensive benefits, flexible time off, a hybrid work model, mental wellness resources, and a 401K plan.

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