Guest Services Admissions Specialist

2 weeks ago


Mackinac Island, Michigan, United States Grand Hotel Full time

Property Overview:

The Grand Hotel, a prestigious establishment situated on the historic Mackinac Island, is in search of enthusiastic and committed individuals to enhance our team. As a candidate, you will have the chance to work in a renowned, five-star resort that prides itself on delivering exceptional service and creating unforgettable experiences for our guests. Opportunities abound in various departments including hospitality, guest services, food and beverage, and housekeeping, offering ample potential for career advancement. Our hotel is characterized by its timeless elegance, stunning vistas, and a unique island atmosphere, providing a distinctive work environment.

Position Summary:
As an Admissions Attendant, you will be instrumental in providing outstanding service to our guests. This role allows for engaging interactions with visitors, ensuring they have exciting and memorable experiences. If you have a passion for creating remarkable moments, this position aligns perfectly with your aspirations.

Qualifications:

  • Bachelor's degree or equivalent experience.
  • Prior experience in a customer service role is preferred.
  • Willingness to work outdoors in varying weather conditions.
  • Excellent communication and interpersonal skills.
  • Flexibility to work varied hours, including weekends and holidays.
  • A collaborative mindset, thriving in a team-oriented environment.

Benefits:
Davidson Hospitality Group is a recognized leader in full-service hospitality management, overseeing a diverse portfolio of hotels, restaurants, and entertainment venues across the United States. As a trusted partner for esteemed brands, Davidson combines the personalized service of a small company with the extensive expertise of a larger organization. Our commitment to delivering value is reflected in our comprehensive benefits program, designed to enhance the well-being of our team members and their families.

  • Three tiers of medical coverage.
  • Dental and vision insurance.
  • 24/7 telehealth services.
  • Complimentary maintenance medications.
  • Pet insurance options.
  • Discounts on hotel stays.
  • Tuition reimbursement opportunities.
  • Paid time off, including vacation, sick leave, bereavement, and holidays.
  • 401(k) matching program.

At Davidson, we believe that working here is more than just a job; it’s a vocation. Every role contributes to redefining the quality of hospitality we deliver to our guests, clients, partners, and each other.

Equal Opportunity Employer: Davidson Hospitality is committed to diversity and inclusion in the workplace. We are a drug-free workplace, and pre-employment drug testing and background checks are required. We participate in E-Verify.



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