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Technical Account Manager
2 months ago
We are a leading media buying platform that helps global brands and their agencies deliver a more insightful and relevant ad experience for consumers. Our platform sets a new standard for global reach, accuracy, and transparency.
Job SummaryWe are seeking a highly skilled Technical Account Manager to oversee integrations with our inventory/publisher partners. The successful candidate will be responsible for guaranteeing the technical aspects of assigned partner integrations, providing necessary documentation and technical guidance, and serving as a liaison between our partners and Engineering teams.
Key Responsibilities- Technical Integration: Oversee the technical aspects of partner integrations, ensuring seamless integration with our platform.
- Documentation and Guidance: Provide necessary documentation and technical guidance to partners to ensure successful integration.
- Liaison Role: Serve as a liaison between partners and Engineering teams, facilitating communication and resolving technical issues.
- Solution-Oriented Advisor: Offer solution-oriented advice to partners, helping them to understand and implement advanced engineering concepts.
- Opportunity Identification: Identify new opportunities where our products can better help our partners' businesses.
- Technical Acumen: Strong technical problem-solving skills, including analytical, troubleshooting, and problem-solving abilities.
- Communication Skills: Excellent written and verbal communication skills, with the ability to interact with large inventory partners.
- Fast Learner: Ability to quickly grasp and learn new technical subjects and explain them to others.
- Influencing Skills: Ability to influence partners and advise them on the best possible solution.
- Project Management: Strong project management skills, with the ability to manage long-term integrations and drive the process forward.
- Team Player: Selfless team player with the ability to communicate and navigate between business, engineering, product, and client teams.
- Work Experience: 3+ years of work experience in a technical client-facing role.
- Ad Tech Experience: 1+ years of Ad Tech or adjacent industry experience.
- Education: Bachelor's degree from an accredited four-year university.
- Technical Skills: Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred.
- Problem-Solving Skills: Demonstrable creative thinking and problem-solving abilities.
- Communication Skills: Ability to manage multiple priorities and perform in a fluid, fast-paced work environment.
- Technical Knowledge: Proficient working knowledge of Excel, Office, and Outlook is a must.
