Patient Access Representative

4 weeks ago


Montgomery, Pennsylvania, United States Jefferson Health Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Access Representative to join our team at Jefferson Health. As a key member of our registration team, you will be responsible for ensuring that patients receive high-quality care by accurately and efficiently processing patient information.

Key Responsibilities
  • Provide exceptional customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
  • Accurately and efficiently process patient registration, including verifying demographic and insurance information, obtaining necessary signatures, and updating patient records.
  • Work closely with clinical staff, interpreters, and other ancillary areas to ensure seamless communication and coordination of patient care.
  • Handle multiple calls and requests, responding timely and professionally to meet the needs of patients and families.
  • Perform other duties as needed to support the registration team and ensure the smooth operation of our facilities.
Requirements
  • High school degree or equivalent required; associate degree preferred.
  • Previous customer service experience, preferably in a healthcare setting.
  • Proficient in the use of computers and medical terminology.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.
About Jefferson Health

Jefferson Health is a nationally ranked, not-for-profit health system that provides high-quality, compassionate care to patients in the greater Philadelphia region, Lehigh Valley, and southern New Jersey. We are committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability, or any other protected group or status.



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