Patient Access Representative ER Registration
4 weeks ago
Join our team at Jefferson Health as a Patient Access Representative ER Registration, where you will play a vital role in ensuring the smooth registration process for patients in our Emergency Department.
Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Patient Access Representative ER Registration. In this role, you will be responsible for greeting patients and visitors, identifying and responding to their needs, and communicating with clinical staff to ensure a seamless registration process.
Key Responsibilities:- Provide exceptional customer service to patients and visitors, responding to their needs and concerns in a timely and professional manner.
- Verify patient demographic and insurance information, ensuring accuracy and completeness.
- Obtain and verify patient consent and authorization signatures as required.
- Work closely with clinical staff, interpreters, and other ancillary areas to respond to patient needs and ensure a smooth registration process.
- Maintain accurate and up-to-date patient records, ensuring compliance with departmental policies and procedures.
- Participate in ongoing training and education to stay current with departmental policies, procedures, and regulatory requirements.
- High School Diploma or equivalent required.
- 2 years of experience in a healthcare setting, preferably in a hospital or doctor's office.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, visitors, and clinical staff.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Proficiency in Microsoft Office and EPIC systems.
As a Patient Access Representative ER Registration at Jefferson Health, you will enjoy a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to providing a work environment that is inclusive, respectful, and supportive of all employees.
Apply today to join our team and take the first step towards a rewarding career in healthcare
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