Business Operations Analyst

2 days ago

Phoenix, Arizona, United States Shamrock Foods Full time
Job Title: Business Analyst

At Shamrock Foods Company, we are seeking a highly skilled Business Analyst to join our Sales Support Team. As a Business Analyst, you will play a critical role in supporting sales operations by creating sales order management reporting, troubleshooting electronic order transmission, and managing EDI integration projects for ordering and invoicing.

Key Responsibilities:
  • Work as part of the Sales Support Team to meet the overall ordering needs of the Sales Department.
  • Identify and define report needs proactively as well as when requested.
  • Provide timely data support to various teams with process improvements acumen.
  • Automate reports where possible and discontinue redundant or unnecessary reports.
  • Create analytical/self-service tools that help drive the business stakeholders to independently take control of their own data and quick insights.
  • Train users to use generated reports, integration functionality, and provide technical assistance.
  • Assist in the development and maintenance of a documentation initiative and define technical processes related to Shamrock Foods e-commerce integrations.
  • Plan, design, test, and implement EDI mapping solutions to accomplish goals of user request.
  • Analyze and review 3rd party ordering platform functionality to increase operating efficiency or adapt to new requirements.
  • Conduct root cause analysis based on data and process for EDI integration issues.
  • Write documentation to describe business procedures and integration logic.
  • Help to develop and maintain an onboarding requirements package for prospective customer/vendor partners.
Requirements:
  • Bachelor's Degree in Math, Information Technology, Data Analytics, Business, Finance, or another related field.
  • Advanced in Excel, Power BI/Tableau, SQL, Data Visualization Tools.
  • Demonstrated excellent communication skills and ability to interact with internal and external customers.
  • Must be flexible and willing to work the demands of the department which are subject to evenings, weekends, and holidays.
  • Creative problem-solving skills, maturity to handle ambiguity, flexibility to perform in a dynamic environment, and ability to multitask across projects simultaneously.
Preferred Qualifications:
  • Foods or supply chain industry experience is a plus.
  • Familiarity with EDI protocols or transactions is a plus.
Why Work for Us?

At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. We are a privately-held, family-owned and operated Forbes 500 company, innovating in the food industry since 1922. We live by our founding family's motto to treat associates like family and customers like friends.

Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs, and much more.

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.

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