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Operations Business Analyst

2 months ago

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Job Summary

We are seeking a highly skilled Operations Business Analyst to join our team at U-Haul. As an Operations Business Analyst, you will play a critical role in ensuring the efficient operation of our business, analyzing financial data, and developing strategies to improve our processes.

Key Responsibilities
  • Ensure compliance with established internal control procedures by examining records, reports, and operating practices.
  • Analyze financial statements to create action plans to manage costs and improve profitability.
  • Conduct financial report analysis and cost control related to operations.
  • Coordinate with various internal departments to ensure customer satisfaction.
  • Develop and lead employees to increase productivity and morale.
  • Provide support as needed in various areas.
  • Resolve day-to-day operational needs and complete tasks as necessary.
  • Update job knowledge by participating in educational opportunities and reading professional publications.
  • Supervise, train, and provide guidance to team members.
  • Prepare and complete action plans to ensure targeted deadlines are met.
  • Implement productivity, quality, and customer-service standards to maintain a high-quality standard for operations processes and procedures.
  • Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures that comply with company and legal regulations.
Requirements
  • Ability to learn quickly, recall key details, and willingness to ask questions as needed.
  • Ability to prioritize, multi-task, and meet deadlines in a fast-paced environment.
  • High degree of accuracy and attention to detail.
  • Strong understanding of customer service, process analysis, and procedural improvement.
  • Excellent written and verbal communication skills with a customer service orientation.
  • Proficiency in English.
  • Strong analytical and problem-solving skills.
  • Ability to work efficiently with a team.
  • Ability to interact efficiently with a wide range of staff throughout the company.
  • Proficiency in MS Office and PowerBI.
  • Organization, leadership, and management skills with the ability to engage and motivate others.
Education

Bachelor's degree in Finance, Accounting, Business Administration, or Business Management. MBA or currently in an MBA program.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a culture of health and wellness and strive to maintain a healthy work environment for our team.