Business Operations Analyst

1 week ago


Phoenix, Arizona, United States Insight Global Full time
Job Description

Job Summary: Insight Global is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in supporting and expanding Identity Access Management (IAM) applications and tools.

Key Responsibilities:

  • Analyze potential enhancements and requests to determine the best way to develop and build the best solution in the time available.
  • Lead interactive requirements gathering sessions with business team members, documenting information and working with other team members.
  • Provide stakeholder demos and support go-live for sprint releases.
  • Develop and document standard operating procedures and other related documentation.
  • Facilitate business process design as it relates to managing identities and access privileges.
  • Assist in troubleshooting issues related to IAM and Role-Based Access Control (RBAC).

Requirements:

  • 3+ years of experience with Identity Access Management capabilities, processes, and tools (Okta & SailPoint).
  • 3+ years of business and systems analysis experience with customer relationship focus designing role and attribute-based access controls.
  • 2+ years of understanding governance and audit impacts of Identity and Access Management.
  • Strong understanding of an identity lifecycle processes, including onboarding, offboarding, access request, manager, and data owner access certification.
  • Strong technical, conceptualization, analytic, and communication skills including the ability to facilitate interactive sessions with business/functional personnel.
  • Experience with SCRUM/KAN-BAN methodologies.
  • Ability to use Visio to diagram solutions.
  • Excellent troubleshooting skills and the ability to logically think through problem resolution.
  • Self-motivated, responsible, conscientious, and detail-oriented and possess a passion for excellence.
  • Bachelors Degree or equivalent work experience.
  • Ability to work effectively in a fast-paced, dynamic environment and manage competing priorities.

About Insight Global:

Insight Global is a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.



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