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Business Systems Analyst

2 months ago

Phoenix, Arizona, United States SUNSOFT ONLINE LLC Full time
Job Title: Business AnalystJob Summary

The Business Analyst will play a critical role in ensuring the smooth operation of the WellSky Claims processing application. This position requires a high level of analytical skills, organizational skills, and excellent communication skills.

Key Responsibilities
  • Triage and resolve production support issues for the WellSky Claims processing application
  • Define future state business processes and functional specifications
  • Provide analysis and support to triage functional and/or technical issues
  • Consult with product/development support to resolve reported issues
  • Develop, review, and elicit requirements, specifications, business processes, and recommendations related to proposed enhancements
  • Evaluate and recommend business process improvements within the scope of supported business application
  • Coordinate management and execution of testing activities for system enhancements
  • May assist with coordination of workflow, training, and mentoring of support staff, as required
Requirements
  • Must possess the skills and abilities to successfully perform all assigned duties and responsibilities
  • Effective oral and written communication skills
  • Able to organize, prioritize, and execute a variable workload and multiple priorities
  • Must have good customer service and interpersonal skills
  • Ability to work in a team environment and participate as an active team member
  • Must have analytical, statistical, personal organization, and problem-solving skills
  • Must have proficient computer skills
Experience and Education
  • Knowledge of applicable business application(s) required
  • Knowledge of system development life cycle, and project management principles required
  • Five years of specific business applications experience required as a Business Analyst, Systems Analyst, or Systems Administrator
  • Bachelor's degree or equivalent combination of education and experience required