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Account Manager

2 months ago

Braselton, Georgia, United States Ryan Hendrix - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and results-driven Account Manager to join our team at Ryan Hendrix - State Farm Agent. As an Account Manager, you will play a critical role in helping our business grow through value-based conversations and remarkable customer experiences.

Key Responsibilities:

  • Customer Service: Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Needs-Based Review Process: Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Business Development: Develop and implement strategies to grow our customer base and increase sales revenue.

What We Offer:

  • Competitive Salary and Commission Structure: Earn a competitive salary plus commission/bonus, with opportunities for growth and advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including health benefits, simple IRA, and paid time off.
  • Opportunities for Advancement: As an Agent Team Member, you will have opportunities for growth and advancement within our agency.

Requirements:

  • Sales Experience: 1+ years of sales experience, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Marketing and Sales Skills: Proven track record of meeting sales goals/quotas and interest in marketing products and services based on customer needs.
  • Insurance Industry Knowledge: Enthusiasm about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • Technical Skills: Experience in a variety of computer applications, particularly Windows, and ability to work in a team environment.

What We're Looking For:

  • Self-Motivated and Results-Driven: A self-motivated and results-driven individual who is passionate about delivering exceptional customer service and driving business growth.
  • Strong Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.