VIP Sales Representative

7 days ago

Palm Desert, California, United States Hilton Grand Vacations Full time
About the Role

We are seeking a highly motivated and results-driven VIP Sales Executive to join our dynamic sales team at Hilton Grand Vacations. As a key member of our team, you will be responsible for educating and selling our Vacation Introductory Program (VIP) package to generate maximum sales in vacation ownership.

Responsibilities
  • Educate and sell the VIP program/package to generate maximum sales in vacation ownership.
  • Survey toured guests about their thoughts and opinions with regard to our product and presentations to validate a positive sales experience.
  • Ensure customer happiness by following through with all sales by phone conversation to reduce the cancellation rate.
  • Audit vacations planners prior to release of guest to ensure positive guest experience and quality assurance.
  • Efficiently sell VIP packages at the required production of 13.5%.
  • Complete the agreements in accordance with all rules and regulations.
  • Conduct a positive and informative presentation to every guest that is referred to you.
  • Ability to adapt to changes in a fast-paced environment and resolve complex customer quality assurance issues.
Requirements
  • 6 months+ of branded vacation ownership sales experience
  • Ability to work a flexible schedule including evenings, weekends, and holidays
  • Handles rejection well and knows how to effectively rebuttal to achieve the sale
  • High school diploma or equivalent
Preferred Qualifications
  • 1 year of VIP package experience with a branded company
  • 3-5 years of related experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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