Customer Success Representative
1 week ago
We are seeking a highly skilled Customer Success Specialist to join our team at AnswerMTI. As a key member of our front desk reception function, you will be responsible for professionally handling incoming calls, greeting callers with a polite and pleasant tone, and gathering and relaying required information.
Your work will include:
- Managing incoming calls and providing exceptional customer service
- Verifying and entering information accurately into our system
- Collaborating with our team to resolve customer inquiries and issues
Qualifications Needed:
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 35 words per minute or more
- Availability to work one weekend day
Compensation: $16 / Hour
Our benefits for Full Time Employees include:
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
We are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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