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Coffee Specialist

2 months ago


New York, New York, United States Known Global LLC Full time

Café Attendant

at Known Global LLC

Known Global LLC is a forward-thinking marketing agency designed to tackle the unique challenges and opportunities that modern marketers face. We set a benchmark by combining data-driven insights with creative excellence, expert research teams, and strategic planning to provide our clients with comprehensive solutions that are efficient, effective, and transparent. With a foundation built on decades of innovative market research and data analytics, we empower brands with consumer insights, strategic direction, media planning and buying, as well as exceptional creative across all platforms, producing some of the most groundbreaking work in contemporary culture. Our diverse team of over 450 talented professionals collaborates seamlessly across multiple locations.

The Role:

As a Café Attendant at Known, you will foster a welcoming and enjoyable atmosphere in our company café, delivering all offerings with personalized attention to our employees and visitors, while representing our brand with professionalism.

Key Responsibilities:

  • Open and close the café each day.
  • Engage warmly with a diverse clientele.
  • Exhibit a strong passion for coffee.
  • Prepare and serve high-quality coffee and tea beverages.
  • Maintain and operate all café equipment responsibly.
  • Ensure cleanliness and sanitation of the workspace, including espresso machines and utensils.
  • Address customer inquiries, concerns, and feedback with courtesy and efficiency.
  • Serve patrons promptly and effectively.
  • Adhere to health and safety regulations.
  • Be actively present in the café area.
  • Conduct daily maintenance of the coffee bar, ensuring cleanliness and organization.
  • Communicate and collaborate with management and facilities staff, providing essential feedback.
  • Assist in inventory management and supply ordering.

Qualifications:

  • Strong communication and listening abilities.
  • A genuine passion for hospitality and customer service.
  • Quick learner with self-motivation.
  • High school diploma or GED equivalent.
  • Experience in retail, hospitality, or customer service is preferred.
  • Ability to multitask effectively.
  • Basic math skills.
  • Proficient problem-solving skills.
  • Strong customer service orientation.
  • Ability to follow instructions accurately.

Known Global LLC is committed to equal opportunity employment and does not discriminate against employees or qualified applicants based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected status.