Administrative Support Specialist

1 day ago


New York, New York, United States UnitedHealth Group Full time
About the Role

UnitedHealth Group is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our office, including mailroom duties, sorting and distributing mail, and local specimen transport.

Key Responsibilities
  • Sort and distribute CMM internal/interoffice mail twice a day
  • Receive and distribute daily packages from UPS, USPS, and FedEx
  • Organize and maintain office files
  • Pull clinical information from fax machine, cull, sort, and distribute
  • Assist clinical department with medical waste disposal management and documentation
  • Collect and transport lab specimens from clinical departments to the lab
  • Order office and mail room supplies
  • Maintain water and coffee supplies for all break rooms in the building on a weekly basis
  • Distribute patient documents returned from medical records to the appropriate provider
  • Monitor, maintain, and distribute new information for break room bulletin boards
  • Maintain key for medical waste closet to ensure the area remains neat and clean
  • Weekly distribute clean lab coats to the departments
  • Monitor, move, and maintain proper signage for the providers
  • Sort and distribute invoices to the appropriate departments
  • Collect lost and found items for PCM to handle
  • Assist department when items need to be stored or relocated
  • Scan documents for the departments
  • Assist PCM with clerical tasks (copying, faxing, etc)
Requirements
  • High School Diploma / GED or equivalent work experience
  • Must be 18 years of age or older
  • Minimum of one-year related work experience, preferably in an administrative setting
  • Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm, Monday - Friday
Preferred Qualifications
  • Knowledge of how to operate mailroom equipment
  • Knowledge of current postal regulations
  • Knowledge of computer-based programs, to include EHR when required
  • Proficient with all administrative tasks to include typing, phones, and file management
  • Ability to interact courteously and communicate effectively with staff and the public
  • Ability to work as an effective team member and exhibit a positive attitude
  • Excellent customer service skills
  • Proficient with computers; knowledge of platforms, keyboarding, and multi-screen management


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