Area Manager

1 day ago


Newport Beach, California, United States Pressed Juicery Full time
About Pressed Juicery

We are a leading wellness company dedicated to making healthy living convenient and delicious. With over 100 retail stores, a strong presence in supermarkets, and a growing online platform, we are committed to empowering your wellness journey.

Job Purpose:

The Area Manager is a key leadership role responsible for overseeing the sales performance, guest experience, operations, hiring, and talent development of their stores. This role requires a strong leader who can create an environment that exceeds guests' expectations, with maximum productivity, profitability, and sales results.

Key Responsibilities:
  • Exceed sales and plan goals for their stores
  • Focus on company sales growth and profitability through selling, teamwork, superior product knowledge, and impeccable guest experience
  • Implement active and engaged product selling and sampling in-store and at the sample carts throughout the day
  • Foster a guest-obsessed culture that prioritizes the guest experience and delivers on sales goals
  • Oversee the mystery shop and NPS programs to deliver a memorable guest experience in each location
  • Manage teams of hourly team members, interviewing, developing, coaching, evaluating, and retaining talent
  • Conduct business reporting and guest insights to understand, troubleshoot, and follow-up on opportunity areas
  • Manage the store's P&L, KPIs, and inventory management
  • Manage and track labor costs for their store
  • Utilize financial tools and resources to identify and proactively address opportunities in in-store performance
  • Oversee the store's cleanliness, operational excellence, food safety, and handling
  • Maintain a schedule that aligns with guest and business needs and maintains a presence in all dayparts
  • Ensure store adherence to federal and local safety standards, including food safety, OSHA, CDC, ADA, wage, and hours laws
Requirements:
  • 3+ years of work experience as a Store Manager of a retail store or restaurant, managing a team of at least 15 team members
  • Interest in health and wellness
  • Ability to build guest relationships and deliver exceptional service
  • Ability to adapt and embrace new procedures, processes, and champion change
  • Sound judgment when making decisions and mediating conflict
  • Excellent verbal and written communication skills with proficiency in English
  • Proficiency in sales principles, KPI deliverables, and guest service practices
  • Food Handler Card or applicable state-specific requirement
  • Proven track record of managing a Profit and Loss statement
  • Basic knowledge of MS Office: Word, PowerPoint, and Excel

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