Rooms Operations Manager

1 day ago


Newport Beach, California, United States Marriott Full time
Job Summary

As a Rooms Operations Manager at Marriott, you will play a crucial role in managing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your primary objective will be to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

Key Responsibilities
  • Lead and manage a team of staff to ensure seamless execution of room operations
  • Develop and implement strategies to improve guest satisfaction and employee engagement
  • Monitor and analyze financial performance, identifying areas for cost reduction and program improvement
  • Collaborate with the General Manager and Regional Director to perform annual Quality audits
  • Ensure a viable key control program is in place and review financial statements to measure productivity and goal achievement
Requirements
  • High school diploma or equivalent, with 4 years of experience in guest services, front desk, housekeeping, or a related field
  • Or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related field, with 2 years of experience in guest services, front desk, housekeeping, or a related field
What We Offer

Marriott offers a competitive salary range of $63,000 to $76,000 annually, as well as a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, and other benefits and incentives.


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