Customer Support Specialist at Geek Squad
1 week ago
Position Overview
As a Geek Squad Customer Care Agent, your primary responsibility will be to address and resolve delivery and installation challenges faced by our clients. This includes managing issues related to product or property damage, system malfunctions, product availability, rescheduling, and providing status updates. You will collaborate daily with retail locations, field support teams, and external clients. Demonstrating strong relationship-building abilities, effective communication skills, and a dedication to enhancing customer experiences will be essential in this role.
Key Responsibilities
- Provide timely and satisfactory resolutions to customer inquiries.
- Conduct root cause analysis for every issue escalation to enhance Geek Squad operations.
- Coordinate with business partners to address escalations within agreed service levels.
- Notify clients of any product or service delays.
- Maintain clear, concise, and up-to-date documentation.
- Gather insights and offer feedback to relevant teams to foster continuous improvement.
Basic Qualifications
- Minimum of 1 year of experience in service-oriented roles, retail, or related fields.
- Proficient written and verbal communication skills.
Preferred Qualifications
- At least 2 years of experience in service-oriented roles, retail, or related fields.
Benefits
We are dedicated to supporting our employees' well-being both professionally and personally. Our comprehensive benefits package includes:
- Competitive compensation.
- Generous employee discounts.
- Financial savings and retirement resources.
- Support for physical and mental health.
About Best Buy
As part of the Best Buy family, you will contribute to our mission of enriching lives through technology. We strive to personalize tech solutions for every stage of life — whether in our stores, online, or in customers' homes. Our culture emphasizes the importance of valuing and supporting our exceptional employees, fostering a great workplace where unique career opportunities can flourish. We aim to create an environment where you can bring your authentic self to work.
Equal Opportunity Employer
-
Customer Support Specialist
2 weeks ago
Duarte, California, United States Best Buy Full timePosition Overview As a Customer Support Specialist with Geek Squad, your primary responsibility will be to address and resolve issues related to product delivery and installation for our valued clients. This includes managing concerns such as product damage, system malfunctions, availability inquiries, rescheduling requests, and providing status updates. You...
-
Customer Support Specialist
2 weeks ago
Duarte, California, United States Best Buy Full timePosition Overview As a Customer Support Specialist at Geek Squad, you will address and resolve delivery and installation challenges faced by our clients. Your responsibilities will encompass various topics, including product or property damage, system malfunctions, product availability, rescheduling, and providing status updates. You will collaborate daily...
-
Customer Support Specialist at Geek Squad
2 weeks ago
Duarte, California, United States Best Buy Co. , Inc. Full timePosition OverviewAs a Customer Support Specialist within Geek Squad, you will play a crucial role in addressing and resolving various client concerns related to delivery and installation.Key ResponsibilitiesManage and resolve issues pertaining to product or property damage.Assist clients with system-related challenges.Provide information on product...
-
Customer Support Specialist at Geek Squad
2 weeks ago
Duarte, California, United States Best Buy Co. , Inc. Full timePosition OverviewAs a Customer Support Specialist within Geek Squad, your primary responsibility will be to address and resolve various client concerns related to delivery and installation.Key ResponsibilitiesManage issues regarding product or property damage.Assist clients with system-related challenges.Provide information on product availability.Facilitate...
-
Customer Support Specialist
2 weeks ago
Duarte, California, United States Athens Services Full timePosition OverviewNOT A REMOTE POSITIONThe Customer Support Specialist plays a crucial role in ensuring customer satisfaction for Athens Services. This position is responsible for assisting clients with inquiries and providing effective solutions.Work ScheduleMonday to Friday: 8:00 am - 5:00 pmRotating Saturdays: 8:00 am - 12:00 pmKey ResponsibilitiesRespond...
-
Customer Support Specialist
2 weeks ago
Duarte, California, United States Athens Services Full timePosition OverviewThe Customer Support Specialist plays a crucial role in ensuring client satisfaction at Athens Services. This position is not remote and requires a commitment to a structured work schedule.Work ScheduleMonday to Friday: 8:00 AM - 5:00 PMRotating Saturdays: 8:00 AM - 12:00 PMKey ResponsibilitiesResponding to inquiries from clients with...
-
Customer Support Specialist
2 weeks ago
Duarte, California, United States Athens Services Full timePosition OverviewNOT A REMOTE POSITIONThe Customer Support Specialist plays a crucial role in ensuring customer satisfaction and effective communication with clients. This position is essential for maintaining the high standards of service that Athens Services is known for.Work ScheduleMonday to Friday: 8:00 am - 5:00 pmRotating Saturdays: 8:00 am - 12:00...
-
Client Support Specialist
2 weeks ago
Duarte, California, United States Domino's Pizza LLC Full timePosition OverviewAs a Client Support Specialist, you will play a vital role in ensuring customer satisfaction and operational efficiency. Your responsibilities will encompass a variety of tasks aimed at delivering exceptional service.Key ResponsibilitiesEquipment Operation: Utilize all necessary tools and machinery to facilitate service delivery.Inventory...
-
Behavioral Support Specialist
5 days ago
Duarte, California, United States Behavioral Emotional and Academic Mentoring LLC Full timeJob SummaryWe are seeking a highly motivated and compassionate Behavioral Support Specialist to join our team at Behavioral Emotional and Academic Mentoring LLC. As a Behavioral Support Specialist, you will play a vital role in providing direct support to students with special needs, working collaboratively with our team to create a safe and inclusive...
-
Educational Support Specialist
2 weeks ago
Duarte, California, United States Duarte Unified School District Full timeAbout Duarte Unified School District At Duarte Unified School District, we are committed to fostering an environment of compassion and respect for all learners. Position OverviewUnder general supervision, the Educational Support Specialist will assist educators in delivering instruction to students with learning disabilities, both individually and in group...
-
Special Education Specialist
3 days ago
Duarte, California, United States Opportunities Full timeAbout Opportunities For LearningWe are a dynamic and innovative organization passionate about education and making a positive impact on students' lives. Our mission is to provide students with a flexible, personalized approach to learning, fostering their visions and inspiring them to reach their full potential.Job SummaryWe are seeking a Special Education...
-
Patient Support Specialist II
2 weeks ago
Duarte, California, United States City of Hope Full timeBecome a vital member of the City of Hope team, where we are dedicated to making a significant impact in the battle against cancer, diabetes, and other critical health challenges. City of Hope's expanding national network encompasses its Los Angeles campus, various clinical care sites throughout Southern California, a new cancer center in Orange County, and...
-
Pharmacist I
2 weeks ago
Duarte, California, United States City of Hope Full timePosition Overview:The Pharmacist I - Supportive Care Specialist plays a crucial role in enhancing patient care at City of Hope, a leading institution dedicated to combating cancer, diabetes, and other serious health conditions. About City of Hope:City of Hope is a prominent national healthcare system with a network of clinical care facilities, dedicated to...
-
Duarte, California, United States Zen Educate Full timeJob SummaryZen Educate is seeking a dedicated and compassionate Education Support Specialist to join our team in Orange County Area. As a key member of our educational support team, you will play a vital role in supporting the learning and development of students with special educational needs.ResponsibilitiesAssist classroom teachers in creating a...
-
Administrative Support Specialist
2 weeks ago
Duarte, California, United States Monrovia Post Acute Full timePosition OverviewWe are looking for a dedicated Receptionist to serve as the first point of contact for our organization. This role is essential in creating a welcoming environment for our visitors and ensuring smooth operations within our facility.About Monrovia Post AcuteAt Monrovia Post Acute, we prioritize compassion and professionalism in all our...
-
Administrative Support Specialist
2 weeks ago
Duarte, California, United States Monrovia Post Acute Full timePosition OverviewWe are looking for a dedicated Receptionist to serve as the first point of contact for our organization. This role is essential in creating a welcoming environment for visitors and ensuring smooth communication within our facility.About Our OrganizationAt Monrovia Post Acute, we prioritize compassion and integrity in all our interactions....
-
Financial Authorization Specialist
2 weeks ago
Duarte, California, United States TalentBurst Full timeFinancial Clearance Specialist IIIPosition Overview:Under the supervision of a manager, this role is essential for executing pre-registration tasks and securing authorizations from various insurance providers. The position demands a significant degree of independent judgment to effectively manage and obtain authorization requests for complex managed care...
-
Private Label Account Specialist
2 weeks ago
Duarte, California, United States NEXGENS Full timeJob Title: Private Label Account SpecialistCompany: NEXGENSThis role is essential in nurturing and maintaining relationships with Private Label clients, including major retailers. The primary objective is to support the development of new products and services for the account while fostering strong customer trust.Serve as the primary liaison for Sales,...
-
Food Production Specialist
3 days ago
Duarte, California, United States Buffalo Wild Wings Full timeUnlock Your Potential at Buffalo Wild WingsWe're a dynamic and growing brand, and we're looking for talented individuals to join our team as Food Production Specialists. As a key member of our team, you'll play a crucial role in creating legendary experiences for our guests through the production of all Buffalo Wild Wings food menu items and by managing the...
-
Travel Nurse RN Specialist
6 days ago
Duarte, California, United States Trs Healthcare Full timeJob Title: Travel Nurse RN SpecialistJob Summary:TRS Healthcare is seeking a skilled Travel Nurse RN Specialist to join our team. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care in a telemetry setting.Responsibilities:Provide direct patient care to patients in a telemetry settingAssess patient needs and...