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Customer Support Specialist at Geek Squad

2 months ago

Duarte, California, United States Best Buy Co. , Inc. Full time
Position Overview

As a Customer Support Specialist within Geek Squad, your primary responsibility will be to address and resolve various client concerns related to delivery and installation.

Key Responsibilities
  • Manage issues regarding product or property damage.
  • Assist clients with system-related challenges.
  • Provide information on product availability.
  • Facilitate rescheduling requests and provide status updates.

You will collaborate closely with the retail Customer Care team, Agents, and Customer Experience Support to ensure a seamless experience for our clients.

Skills and Qualifications

The ideal candidate will possess strong communication skills and a commitment to customer satisfaction, ensuring that all interactions reflect the values of Best Buy Co., Inc..