High Risk Advocate

5 days ago

Leominster, Massachusetts, United States YWCA Central Massachusetts Full time
CBS High Risk Advocate Job Description

We are seeking a highly skilled and compassionate CBS High Risk Advocate to join our team at YWCA Central Massachusetts. As a key member of our Domestic Violence Services team, you will play a critical role in providing crisis intervention, individual and group advocacy, and education to victims of domestic violence.

Responsibilities:
  • Provide crisis intervention services, individual and group advocacy to victims of domestic violence in the community and/or agency
  • Establish and maintain relationships with police departments, District Attorney's Office, Probation, schools, community agencies, and faith-based organizations for collaboration purposes
  • Enter and maintain data outcomes for various funders
  • Assess clients for high risk
  • Maintain principles of confidentiality
  • Provide consultation to police departments as needed for the High Risk Response Team
  • Participate in all High Risk Response Team meetings
  • Provide outreach services to clients referred from SAFEPLAN Advocates
  • Provide and answer hotline calls as needed and assist local police departments
  • Participate in the local domestic violence roundtable events as needed
  • Maintain written documentation for client records per policy
  • Collect and maintain required monthly statistics
  • Attend agency meetings and in-service training, as required
  • Participate in agency trainings, meetings, and community education presentations
  • Develop and maintain community resource contacts
  • Adhere to all YWCA Central Massachusetts Domestic Violence Services Policies and Procedures
  • Other tasks as assigned by the Supervisor/Manager
Qualifications:
  • Bachelor's Degree in a related field such as Human Services, Counseling, Psychology, or Social Services
  • Knowledge of domestic violence and/or family violence and related issues such as substance abuse and mental health, crisis intervention, individual and group counseling, community development, and education
  • Experience working with diverse populations
  • Demonstrated ability to work cooperatively with other professionals and team members
  • Ability to maintain professional boundaries and client confidentiality
  • Empathetic, non-judgmental, and active listening skills
  • Ability to assess and intervene in crisis situations
  • Excellent written and oral communication skills
  • Organized; innovative
  • Knowledge of community resources
  • Excellent computer skills required

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