Patient Observer, Emergency Department, 24hrs. Evenings

3 weeks ago


Leominster, Massachusetts, United States U Mass Memorial Health Full time
Job Title: Patient Observer, Emergency Department, 24hrs. Evenings

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? We are seeking a Patient Observer to join our team in the Emergency Department. As a Patient Observer, you will play a vital role in ensuring the safety and well-being of our patients.

Responsibilities:
  • Develop and maintain good human relations skills, introducing yourself by name to the patient and engaging in eye contact.
  • Consistently observe for suicidal and/or violent behavior, staying in close proximity of the patient and keeping them in the visual field at all times.
  • Monitor visitors to ensure no unsafe materials are shared with the patient (weapons, illicit drugs, sharps).
  • Maintain 15-minute checks with documentation unless otherwise directed.
  • Follow the directions of the nurse in charge.
  • May transport patients if directed by the licensed staff in charge.
  • When not observing a patient, the Patient Observer can be used for other ancillary activities as directed by the nursing supervisor (making beds in the ED, stocking, assisting with transporting patients).
  • Functions in a float position and is assigned to the areas with patient needs.
  • Maintains patient dignity at all times and advocates for the patient.
Requirements:
  • High School diploma or equivalent.
  • CPR Certification within 6 months of hire.
  • Previous position held in a healthcare setting preferred.
Physical Demands and Environmental Conditions:

On-the-job time is spent in the following physical activities:

  • Stand - 1/3 to 2/3
  • Walk - 1/3 to 2/3
  • Sit - 2/3
  • Talk or hear - 2/3
  • Uses hands to finger, handle or feel - 2/3
  • Push/pull - 1/3 to 2/3
  • Stoop, kneel, crouch or crawl - 1/3 to 2/3
  • Reach with hands and arms - 2/3

This job requires that weight be lifted or force be exerted:

  • Up to 10 pounds - 2/3
  • Up to 25 pounds - 2/3
  • Up to 50 pounds - 2/3
  • Up to 100 pounds - 2/3
  • More than 100 pounds - 2/3

This job requires exposure to the following environmental conditions:

  • Wet, humid conditions (non-weather) - 1/3 to 2/3
  • Work near moving mechanical parts - 2/3
  • Risk of radiation - Up to 1/3
  • Infectious Diseases - 1/3 to 2/3
  • Physical +/or Verbal Abusiveness - 2/3
  • Rotating Shifts - Up to 1/3
  • PPE when indicated - 1/3 to 2/3


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