Healthcare Communicator: Delivering Patient-Centered Engagement
4 weeks ago
We are seeking a skilled Healthcare Communicator to join our team at Inizio Engage. As a key member of our commercial and creative engagement partner, you will be responsible for representing clients on various projects via inbound and outbound telecommunications.
Key Responsibilities:- Maintain high-quality standards for all client programs, adhering to program scripts and guidelines.
- Collect and accurately capture information required by individual programs in specific databases.
- Exhibit effective communication and tele-management skills, conveying empathetic mannerisms to callers.
- Possess organizational skills, working with multiple projects simultaneously.
- Adhere to company policies and Standard Operating Procedures.
- Display flexibility within the department, performing administrative duties as needed.
- Safeguard patient privacy and confidentiality by following HIPAA guidelines.
- Bachelor's degree or equivalent work-related experience.
- Able to participate in frequent meetings and calls without disruption.
- Excellent verbal, written, and listening communication skills.
- Competency with computer keyboard and mouse.
- Pleasant telephone manner.
- $16 per hour competitive compensation.
- Exceptional benefits package, including time off, medical, dental, vision, 401k, disability life insurance, paid maternity and bonding time benefits, employee discounts/promotions.
- Generous performance-driven incentive compensation package.
- Cultivated company culture recognized as a Top Workplace USA 2021.
Inizio Engage is a strategic, commercial, and creative engagement partner specializing in healthcare. Our global workforce combines expertise, data, science, and technology to deliver bespoke engagement solutions. Our mission is to improve lives by helping healthcare professionals and patients get the medicines, knowledge, and support they need.
We empower our employees to rise to challenges, work as one, ask what if, and do the right thing. If your personal values align with ours, we encourage you to explore this opportunity further.
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