Strategic Communications Advisor, Crisis Response and Issues Management

6 days ago

WinstonSalem, North Carolina, United States InsideHigherEd Full time
Job Summary

The Senior Communications Specialist, Crisis Management and Reputation Enhancement will play a critical role in safeguarding and enhancing Wake Forest University's ability to fulfill its mission and maintain its reputation as a leading academic institution. This position will develop and implement proactive and reactive communication strategies to ensure a coordinated and centralized approach to issues management.

Key Responsibilities
  • Crisis Communications Strategy: Manage and refine a comprehensive crisis communications strategy to reinforce the University's image and reputation, ensuring alignment with its mission and values.
  • Communication Planning: Draft and edit communications for senior leadership, ensuring clarity and alignment with strategic objectives.
  • Stakeholder Engagement: Provide timely, accurate information to all stakeholders during a crisis, overseeing and coordinating communications to ensure consistency and alignment.
  • Crisis Preparedness: Develop and maintain internal workflows, decision-making structures, and monitoring/reporting systems for crisis management.
  • Relationship Management: Manage relationships with the University's Messaging Committee, Incident Management team, and other key stakeholders, including University Police, to ensure a unified crisis response.
  • External Communications: Oversee relationships with external communications partners, including Public Information Officers (PIOs) of emergency response partners. Serve as the University's spokesperson during crises when necessary.
  • Risk Management: Identify potential risks and vulnerabilities, develop proactive plans, and recommend initiatives to enhance the University's reputation and build trust.
  • Brand Management: Analyze goals and implement programs to enhance and shape the Wake Alert brand. Work with teams to monitor media and social media effectiveness.
  • Performance Metrics: Conduct ongoing and annual assessments of communication strategies and their effectiveness in maintaining brand reputation and achieving communications goals. Report key outcomes and performance indicators.
Requirements
  • Education: Bachelor's degree in journalism, communications, or a related field.
  • Experience: Minimum of 10 years in crisis communications, corporate communications, public relations, reputation management, or related fields. Proven experience working with high-level leaders and managing diverse communication strategies.
  • Skills: Strong belief in truth and transparency as key communication principles. Ability to lead with empathy, emotional intelligence, and patience in high-pressure situations.
  • Abilities: Demonstrated expertise in strategic decision-making, especially under stress; adaptability, resilience, and risk management. Strength to assume risk and deal with consequences.

  • Strategic Communications Specialist, Crisis Management and Reputation Enhancement

    6 days ago

    Winston-Salem, North Carolina, United States InsideHigherEd Full time

    Job SummaryThe Senior Advisor, Crisis Communications and Issues Management is responsible for safeguarding and enhancing Wake Forest University's ability to fulfill its mission and its reputation as a leading academic institution and a community committed to compassion and wellbeing.Key ResponsibilitiesDevelop and Implement Crisis Communications Strategies:...

  • Crisis Intervention Specialist

    2 weeks ago

    Winston-Salem, North Carolina, United States Elevance Health Full time

    Job Overview Position: Crisis and Resource Specialist Location: This role is fully remote. Ideal candidates should reside within a reasonable distance from an Elevance Health office. Work Schedule: Thursday to Monday, 4:00 PM to 12:30 AM EST Elevance Health, through its subsidiary Carelon Behavioral Health, formerly known as Beacon Health Options,...

  • Strategic Community Engagement Leader

    6 days ago

    Winston-Salem, North Carolina, United States InsideHigherEd Full time

    Job Summary:The Director of Community Partnerships and Experiential Learning will serve as a senior leader in the Office of Civic and Community Engagement, responsible for identifying, developing, and maintaining strategic community partnerships to support community-based experiential learning at Wake Forest University.Key Responsibilities:Strategic...

  • Crisis Intervention Specialists

    2 weeks ago

    Winston-Salem, North Carolina, United States Onelife Health Systems Llc Full time

    Position OverviewOnelife Health Systems LLC is in search of skilled and certified Mental Health and Substance Abuse Mobile Crisis Specialists. The role involves delivering comprehensive support, services, and therapeutic interventions aimed at ensuring effective crisis management, stabilization, and prevention.Mobile Crisis Services are accessible around the...

  • Crisis Intervention Specialist

    2 weeks ago

    Winston-Salem, North Carolina, United States Elevance Health Full time

    Job Overview Position: Crisis and Resource Specialist Location: This role is fully remote. Candidates should ideally reside within a 50-mile radius of an Elevance Health PulsePoint office. Work Schedule: Thursday to Monday, 4:00 PM to 12:30 AM EST Elevance Health, through its subsidiary Carelon Behavioral Health, formerly known as Beacon Health...

  • Crisis Intervention and Resource Coordinator

    1 week ago

    Winston-Salem, North Carolina, United States Elevance Health Full time

    Job Overview Position: Crisis and Resource Specialist Location: This role is fully remote. Ideal candidates should reside within a reasonable distance from an Elevance Health office location. Work Schedule: Thursday to Monday, 4:00 PM to 12:30 AM EST Elevance Health, through its subsidiary Carelon Behavioral Health, is committed to delivering...

  • Strategic Acquisitions Accountant

    1 week ago

    Winston-Salem, North Carolina, United States Vaco Full time

    Overview: Vaco is seeking a temporary Mergers & Acquisitions Accounting Consultant to support our client’s Corporate Development Team for a duration of approximately 2-3 months. This position may involve travel to various sites related to potential acquisitions, while the majority of work can be conducted remotely, adhering to Eastern Standard Time.Key...

  • Emergency Response Project Manager

    6 days ago

    Winston-Salem, North Carolina, United States Paul Davis of Piedmont, Triad West, & Mountain Regions, NC Full time

    About the RoleWe are seeking a highly skilled Disaster Mitigation Project Manager to join our team at Paul Davis of Piedmont, Triad West, & Mountain Regions, NC. As a key member of our team, you will be responsible for managing mitigation projects after traumatic events, such as water, fire, storm damage, and mold remediation, for residential and commercial...

  • Mergers Accounting Advisor

    2 weeks ago

    Winston-Salem, North Carolina, United States Vaco Full time

    Overview: Our client is seeking a temporary resource for a duration of approximately 2-3 months to support M&A Accounting requirements as part of the Corporate Development Team. This position may involve travel to potential acquisition sites or the office, with the remainder of the work being remote, adhering to Eastern Standard Time.Key...

  • Clinical Supervisor for Community Support Services

    2 weeks ago

    Winston-Salem, North Carolina, United States Arbor Care Solutions Full time

    Position OverviewSalary: Competitive and commensurate with experienceAbout ArborCare Solutions:ArborCare Solutions is a premier outpatient behavioral health organization dedicated to delivering comprehensive and empathetic care to individuals and families. We focus on Community Support Team (CST) services aimed at improving the quality of life for those...

  • Community-Based Learning Director

    6 days ago

    Winston-Salem, North Carolina, United States InsideHigherEd Full time

    Job Summary:The Director of Community Partnerships and Experiential Learning will serve as a senior leader in the Office of Civic and Community Engagement, responsible for identifying, developing, and maintaining strategic community partnerships to support community-based experiential learning at Wake Forest University.Key Responsibilities:Strategic...

  • Merchandiser

    2 months ago

    Winston-Salem, North Carolina, United States Jacent Strategic Merchandising Full time

    MerchandiserOur merchandisers are the heart and soul of Jacent. They're on the front lines in more than 17,000 stores placing just the right products, building displays, and working with store personnel – right in their own community. Our people are what makes us special and makes us the #1 impulse merchandising company in North America. We are looking for...

  • Cybersecurity Incident Response Specialist

    2 weeks ago

    Winston-Salem, North Carolina, United States TEKsystems Full time

    Are you an Expert in Cybersecurity? This position may be ideal for youKey Qualifications:Minimum of 3 years of experience in Incident Response and/or demonstrated expertise with Security Frameworks such as NIST, Cyber Kill Chain, and MITRE ATT&CKTM.Strong understanding of network security solutions/tools including SIEM, Endpoint protection, Web Security,...

  • GCO - Regional Supervisor

    2 months ago

    Winston-Salem, North Carolina, United States Truist Full time

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

  • Project Management Manager II

    2 weeks ago

    Winston-Salem, North Carolina, United States TE Connectivity Full time

    At TE Connectivity, you will unlock your potential by collaborating with individuals from various backgrounds and sectors to foster a safer, sustainable, and interconnected world. ​ Position Overview The Project Manager for Strategic Initiatives AMER is tasked with orchestrating, facilitating, and driving collaboration across functions for AUT...

  • Manager, Business Intelligence, Healthcare

    2 months ago

    Winston-Salem, North Carolina, United States Inmar Full time

    Reporting to the Senior Director, Healthcare Product Management, the Manager, Healthcare Business Intelligence is accountable for the daily operations of the Healthcare (HC) Analytics client service team(s) for the Revenue Cycle Management division that delivers accurate and timely services and support to clients in accordance with Service Level Agreements...

  • Receptionist at ABC Investments

    2 weeks ago

    Winston-Salem, North Carolina, United States ABC Investments & Management Company Full time

    Front Desk Agent Position at ABC Investments & Management CompanyAre you dedicated to delivering outstanding customer service and ensuring a pleasant experience for guests? We are seeking a Front Desk Agent to serve as the welcoming presence for our visitors. Your key duties will encompass managing guest check-ins and check-outs, overseeing reservations,...

  • Project Management Manager II

    2 weeks ago

    Winston-Salem, North Carolina, United States TE Connectivity Full time

    At TE Connectivity, you will harness your potential while collaborating with individuals from various backgrounds and sectors to foster a safer, sustainable, and interconnected world. ​ Position Overview The Project Manager for Strategic Initiatives AMER is tasked with orchestrating, facilitating, and propelling cross-functional collaboration...

  • Project Management Manager II

    1 week ago

    Winston-Salem, North Carolina, United States TE Connectivity Full time

    At TE Connectivity, you will harness your potential by collaborating with individuals from various backgrounds and sectors to foster a safer, sustainable, and interconnected world. ​ Position Overview The Project Manager for Strategic Initiatives AMER is tasked with orchestrating, facilitating, and propelling cross-functional teamwork for AUT...

  • Receptionist at ABC Investments

    1 week ago

    Winston-Salem, North Carolina, United States ABC Investments & Management Company Full time

    Become a Front Desk Agent at ABC Investments & Management CompanyAre you dedicated to delivering outstanding customer experiences and ensuring guest satisfaction? We are seeking a Front Desk Agent to serve as the welcoming presence for our guests throughout their stay. Your key duties will encompass managing guest check-ins and check-outs, overseeing...