Customer Service Manager

7 days ago


Montgomery, Alabama, United States Fast Payday Loans Full time

About the Role:

The Branch Manager is a key position at Fast Payday Loans, responsible for leading a team of lending professionals to deliver exceptional customer service and drive business growth. As an ambassador of our company culture, you will provide our customers with the best products and services to meet their individual financial needs.

Key Responsibilities:

  • Lead a small team of lending professionals to achieve company expectations
  • Focus on customer retention and coworker development
  • Provide excellent customer service and build long-lasting relationships
  • Work closely with the management team to drive business growth and improve processes

Why Choose Fast Payday Loans?

We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth. Our team is passionate about delivering exceptional customer service and making a positive impact in our community.

Requirements:

  • 1-3 years of experience in a team lead or management role
  • 1+ years of customer service, sales, or collections experience
  • Teamwork mentality and ability to work collaboratively
  • Some college or military experience
  • Passion for customer service and a desire to make a difference

What We Offer:

  • Competitive wages and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Reliable form of personal transportation and valid Driver's License


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