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Customer Service Director

2 months ago

Montgomery, Alabama, United States Mapco Express Full time

Meet Company Standards

As a key member of the Mapco Express team, you will be responsible for ensuring that our customer service standards are met and exceeded. This includes providing exceptional service to our customers, resolving any issues that may arise, and ensuring that our store operations are running smoothly.

Key Responsibilities:

  • Meet and exceed customer service standards
  • Follow company cash control policies and procedures
  • Adhere to all laws and regulations regarding the sale of government regulated products and services
  • Obey company and health department safety guidelines

Requirements:
  • Strong customer service skills
  • Ability to work in a fast-paced environment
  • Knowledge of company policies and procedures
  • Ability to communicate effectively with customers and team members