Claims Assistant 2

7 days ago


Atlanta, Georgia, United States Association County Commissioners of GA Full time
Job Summary

We are seeking a highly organized and detail-oriented Claims Assistant 2 to join our team at the Association County Commissioners of GA. As a key member of our Claims Department, you will play a critical role in supporting the processing of insurance and workers' compensation claims.

Key Responsibilities
  • Support the Claims Services Supervisor in the preparation and processing of claims invoices, ensuring accuracy and timeliness.
  • Provide exceptional customer service to claimants, local government officials, and the general public, responding to inquiries and resolving issues in a professional and courteous manner.
  • Enter and retrieve sensitive information from our database, verifying records for accuracy and completeness.
  • Generate and distribute invoices, receive and forward bills for payment, and maintain vendor information in our digital systems.
  • Assist in the preparation and review of documents, including claims forms, reports, and correspondence.
  • Perform administrative tasks, such as date stamping, logging, printing, copying, scanning, and distributing documents via various channels.
  • Serve as backup to the Claims Technical Assistant, entering payment requests into our Riskonnect claims system and printing checks as approved by the supervisor.
Requirements
  • High school diploma or GED and moderate (minimum 3 years) progressive experience in general clerical work, including customer service, or equivalent combination of education and experience.
  • General knowledge of standard office practices, procedures, equipment, and administrative support techniques.
  • Ability to operate a variety of standard office equipment, including personal computers and associated software.
  • Excellent communication and interpersonal skills, with the ability to establish and maintain effective working relationships with associates, claimants, and the general public.
Working Conditions

This role requires occasional exertion of up to 25 pounds of force and regular sitting, speaking, and hearing. Work is generally performed in a moderately noisy location, such as a business office with light traffic.


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