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Territory Manager

2 months ago

Spokane, Washington, United States Incyte Diagnostics Full time
About the Role

We are seeking a highly motivated and experienced Territory Manager to join our team at Incyte Diagnostics. As a key member of our sales and customer service team, you will be responsible for growing and maintaining physician, clinic, and hospital clientele, as well as acting as a liaison between our company and the medical communities we serve.

Key Responsibilities
  • Prospect potential accounts within the assigned territory to identify new business opportunities.
  • Develop and close new diagnostic opportunities with physicians, clinics, and hospitals, ensuring a seamless onboarding process.
  • Manage new and existing accounts, providing exceptional customer service and support to ensure customer satisfaction.
  • Upsell existing accounts to increase revenue and expand our market share.
  • Manage all aspects of interfaces, remote printers, and web-based reporting for clients, ensuring timely and accurate data delivery.
  • Provide problem resolution for all accounts within the assigned territory, working closely with internal teams to resolve issues efficiently.
  • Represent Incyte Diagnostics at conferences and sponsorship events, showcasing our expertise and building relationships with key stakeholders.
  • Contribute valuable insights and information at necessary Incyte Diagnostic meetings, driving business growth and improvement.
Requirements
  • Bachelor's degree in business administration, marketing, communication, medical technology, or sciences, or equivalent years of experience.
  • 3+ years of sales and/or customer service experience, preferably in the healthcare industry.
  • Laboratory or diagnostic sales experience is highly preferred.
  • Working knowledge of sales and marketing strategies, with a proven track record of success.
  • Excellent sales and customer service skills, with the ability to attract new customers and maintain effective relationships.
  • Strong analytical and problem-solving skills, with the ability to work well in a fast-paced and sometimes stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • Valid driver's license and proof of insurance, with a clean Motor Vehicle Record (MVR) and adherence to Incyte Diagnostics' Transportation Policy.
What We Offer

We offer a competitive compensation and benefits package, including medical, dental, and vision benefits, life and disability benefits, a retirement plan, paid holidays, PTO/vacation benefits, and floating holidays. Compensation is commensurate with experience and/or education. Full benefit details can be found on our website.

We are an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.