Territory Sales Representative

3 days ago

Spokane, Washington, United States OLE' Mexican Foods Full time
Job Summary

The Territory Sales Representative is a key role at Ole' Mexican Foods, responsible for driving sales growth and building strong relationships with customers in assigned territories. This role requires a strong understanding of the company's products and a proven ability to communicate effectively with customers and internal stakeholders.

Key Responsibilities
  • Establish and maintain collaborative relationships with sales drivers, store managers, and key customer decision makers.
  • Ensure sales expectations are met, while delivering high-quality customer service to various customer accounts.
  • Identify leads, manage prospects, and acquire new business.
  • Travel to customers and potential customers' facilities to provide information and support as required to secure and maintain business.
  • Grow business by anticipating customer needs, determining appropriate solutions to business problems, and providing an overall high level of customer service.
  • Establish and maintain call frequency on major retail chain District Managers to support sales and service levels.
  • Build rapport and trust with all store key management personnel through frequent visits and communication.
  • Prepare tailored selling plans with in-depth knowledge of specific retail customers and full product portfolio to influence growth opportunities.
  • Follow through on agreed-upon sales/service commitments to exceed store management expectations.
  • Develop and maintain a thorough knowledge of company products and pricing structure.
  • Manage assigned company-generated leads.
  • Complete scheduled and in-person prospecting activities to establish first and follow-up appointments with key decision makers.
  • Communicate weekly (or daily) with Division Sales Manager on sales activities, progress on goals, and status of prospective customers.
  • Periodically visit stores to identify service strengths and opportunities.
  • Ensure weekly customer visits to negotiate ads and gain more space/displays; minimum of 2 visits per week.
  • Attend grand openings and store anniversaries.
  • Review weekly Out-of-Stock (OOS) report to adequately address deficiencies.
  • Use effective Time Management Skills to service stores and establish customer relationships with all customers accordingly.
  • Establish a plan in case you need to organize, re-route, or run a route, if needed.
  • Ensure route paperwork is organized.
  • Ensure stores are well serviced without credits.
  • Follow all procedures on the three steps to get in the back of truck or get out.
  • Attend all weekly required safety meetings.
  • Ensure all equipment is in good-working condition.
  • Ensure truck inventory is in compliance.
  • Make sure all company procedures are followed including the policy on personal hygiene.
Requirements
  • Must be able to work in doors as well as outdoors while visiting customers, as this position requires the use of company vehicle.
  • Must be able to always work with different types of customers while in stores.
  • Must be able to carry 20 to 40 pounds.
  • Must be able to always maintain vehicle and/or truck clean.
  • Must adhere to all safety measures including always wearing a back brace support while picking up cases; bending of knees to organize the product in some stores may be required.
Education and Qualifications
  • Bachelor's Degree preferred, but not required.
  • 1+ years' experience in Retail or field-based sales role.
  • Knowledge of basic computer functions, (downloading documents, email, internet, Microsoft Word, etc.)
  • Effective communication and problem-solving skills.
  • Ability to work independently and display a professional demeanor representing clients.
  • Ability to communicate timely with Management through phone or email.
  • Experience using personal access to functional tools such as Smart phone or Smart pad and computer.
  • Must have a valid driver's license, full coverage auto insurance, and a clean MVR record.
  • Bilingual Spanish preferred.

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