Strategic Client Executive, Financial Services

2 weeks ago

Phoenix, Arizona, United States Infosys Full time

Job Overview

Infosys is on the lookout for a
Strategic Client Executive within its
Financial Services division.

The individual will oversee all client interactions within the designated account scope and, in collaboration with the Senior Client Executive / Group Managers, formulate a comprehensive account strategy for effective client management.

Typically, the Strategic Client Executive manages a singular account or a segment of a larger account with a Profit & Loss (P&L) range of $30MM to $50MM.


Key Responsibilities:

  • Client relationship management and business expansion: cultivate client relationships, develop a portfolio valued at $30-40M, and take ownership of the opportunity management cycle: Prospect-Evaluate-Propose-Close.

Client Delivery Assurance:
collaborate with all delivery stakeholders to ensure that all commitments to the client are met.

Account Strategy and Governance:
devise the account strategy encompassing necessary relationships, opportunities to pursue, pricing decisions, etc.

  • Facilitate client introductions and provide customer context to internal teams. Navigate the account to identify diverse deal types; form and lead pursuit teams, recommend and defend competitive pricing, comprehend client motivations and competitor actions, interface with clients regarding expectations, develop the account strategy, and review and adhere to it.
  • Drive Master Service Agreements (MSAs) / Statements of Work (SOWs) and payments (Accounts Receivable), resolve delivery escalations and concerns, and mentor the account team to demonstrate business value to the client.
  • Maintain the Infosys pricing advantage, enhance client satisfaction, and expand the account in accordance with the established account strategy WITHIN the assigned account.

About Infosys Financial Services:

Infosys Financial Services (FS) practice is a dynamic ecosystem. Our IT solutions for financial services contribute significantly to the company's overall revenue.

Despite the passage of time, our core mission remains to transform how banks leverage technology.

Today, 'Digitization' is the prevailing trend, and Infosys FS is at the forefront of this evolution. The most significant trend shaping the global financial services sector is digital disruption.

Infosys embraces highly scalable and seamlessly integrated IT solutions for capital markets.

We implement robust, secure IT architectures that empower clients to adapt to change, become more efficient, and achieve business agility.

Infosys utilizes its core competencies to effectively deliver digital transformation initiatives for clients in the capital markets sector.

Essential Qualifications:

  • Bachelor's degree or foreign equivalent from an accredited institution is required. We will also consider three years of progressive experience in the specialty in lieu of each year of education and 11+ years of experience, with a strong background in sales/relationship management/account management.
  • Extensive business development and project management experience.
  • Experience in the relevant industry/vertical.
  • Proven track record of engaging and building relationships with CXO-level client contacts.
  • Hands-on experience in proposal creation and leading proposal presentations.
  • Strong leadership, interpersonal, communication, and presentation skills.
  • Diverse experience in IT and business consulting engagements.
  • U.S. citizenship or permanent residency is required; we are unable to sponsor this position at this time.

Preferred Qualifications:

  • Knowledge of industry-specific go-to-market strategies.
  • Solid understanding of industry-specific business challenges and drivers.
  • Experience with Global Delivery Models.
  • Experience managing large, multi-location consulting engagement teams.
  • Proven track record as an Account Manager in a rapidly growing client relationship.

EEO/About Us

Infosys is a global leader in next-generation digital services and consulting. We empower clients in over 50 countries to navigate their digital transformation journeys.

With more than four decades of experience in managing the systems and operations of global enterprises, we expertly guide our clients through their digital evolution.

We achieve this by enabling enterprises with an AI-powered core that prioritizes change execution. We also empower businesses with agile digital solutions at scale to deliver exceptional performance and customer satisfaction.

Our continuous learning agenda drives ongoing improvement by building and transferring digital skills, expertise, and innovative ideas from our ecosystem.


Infosys is committed to providing equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.

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