Automotive Parts Sales Specialist

2 weeks ago


Miami, United States Warren Henry Automotive Group Full time

Position Overview:

The primary role of the Parts Sales Consultant is to drive revenue by providing parts to customers through various channels, including over-the-counter sales, service department support, and phone inquiries.

Key Responsibilities:

  • Assist technicians in identifying necessary parts for service repair orders while managing inventory of frequently used components.
  • Inform customers about related part requirements and promotional offers, ensuring they are aware of the complete product range.
  • Handle incoming calls, offering pricing information and other relevant details.
  • Deliver exceptional service to both internal and external clients.
  • Retrieve and fulfill orders from inventory.
  • Alert the parts manager regarding any out-of-stock items or materials requiring urgent attention.
  • Source out-of-stock parts from external suppliers and place emergency orders when necessary.
  • Notify service advisors and customers upon receipt of special ordered parts.
  • Prepare orders for delivery to the service department, ensuring all items are labeled with customer names and job numbers.
  • Follow up on back-ordered items.
  • Review will-call and back-order files weekly, returning unclaimed items to vendors or restocking as needed.
  • Restock assigned inventory on a daily basis.
  • Assist outside sales representatives with their orders.
  • Ensure all internal part requests are billed accurately on service repair orders.
  • Process payments from retail customers or obtain necessary credit approvals.
  • Verify that all charge sales are signed by the customer.
  • Ensure customers receive their copy of the invoice.
  • Process returns for parts, ensuring the original invoice or its number is available for verification.
  • Issue and track requested shop tools for technicians.
  • Maintain organized records of all repair orders, invoices, insurance estimates, and special order parts.
  • Prepare orders for daily shipment, delivery, or customer pick-up.
  • Engage with assigned accounts via phone.
  • Keep the front and rear counter areas tidy and organized.
  • Participate in all available training programs.
  • Stay updated on new products and product enhancements.
  • Collaborate with the parts manager to maintain a lost sales tracking program.
  • Exhibit a professional appearance at all times.

Qualifications:

  • Customer-focused with the ability to meet client needs while adhering to company policies.
  • Sales proficiency, utilizing effective communication styles to promote products and services.
  • Technical knowledge to understand complex automotive topics and specialized information.
  • Strong analytical skills for problem-solving.
  • Goal-oriented with a focus on achieving predetermined results.
  • Sound judgment in decision-making based on available information.
  • Proactive in addressing work-related challenges.

Minimum Qualifications:

  • Extensive knowledge of automotive parts.
  • Experience with ADP systems.
  • Over 5 years of previous management experience in a high-volume automotive environment.
  • Ability to navigate ambiguity in a fast-paced, changing setting.
  • Commitment to ethical business practices.
  • Knowledge of and compliance with relevant federal, state, and local regulations affecting service operations.


  • Miami, United States Warren Henry Automotive Group Full time

    Automotive Parts Sales Specialist Job ID: Type: Full-Time # of Openings: 3 Category: Other Overview Join our dynamic team at Warren Henry Automotive Group as a Automotive Parts Sales Specialist. This role is pivotal in supporting our Jaguar, Land Rover, and Infiniti brands as we expand our operations. The primary function of the Automotive Parts Sales...


  • Miami, Florida, United States Warren Henry Automotive Group Full time

    Automotive Parts Sales SpecialistJob ID: Type: Full-Time# of Openings: 3Category: OtherOverviewWarren Henry Automotive Group is seeking a dedicated Automotive Parts Sales Specialist to enhance our team. This role will focus on our esteemed brands, ensuring we meet the growing demands of our clientele. The primary function of the Automotive Parts Sales...


  • Miami, United States Warren Henry Automotive Group Full time

    Position Overview:We are seeking a dedicated Parts Wholesale Representative to support our operations. This role involves engaging with our premium automotive brands, focusing on parts sales and customer service excellence.Key Responsibilities:Assist both wholesale and retail clients in identifying necessary parts with a professional and approachable...


  • Miami, United States Warren Henry Automotive Group Full time

    Position Overview:We are seeking a dedicated Parts Wholesale Representative to support our operations. This role involves engaging with our esteemed brands and contributing to our growth.Key Responsibilities:Assist both wholesale and retail clients in identifying necessary parts with a professional and courteous approach.Inform clients about related part...


  • Miami, United States Warren Henry Automotive Group Full time

    Position OverviewWarren Henry Automotive Group is seeking enthusiastic individuals to become part of our Sales team. As a Sales Consultant, you will engage with customers to understand their needs and preferences, showcasing the features and benefits of our vehicles.Key Responsibilities:Welcome customers and identify their requirements.Articulate vehicle...


  • Miami, United States Warren Henry Automotive Group Full time

    Position OverviewWarren Henry Automotive Group is seeking enthusiastic individuals to become part of our Sales team. As a Sales Consultant, you will leverage your interpersonal skills to connect with customers, understand their needs, and guide them through the vehicle selection process.Key ResponsibilitiesWelcome customers and identify their needs and...


  • Miami, Florida, United States Braman Motors Inc Full time

    Position OverviewBraman Motors Inc is seeking dedicated Automotive Sales Specialists to represent our diverse range of vehicle brands. This role offers a unique chance to immerse yourself in the dynamic and rewarding sector of automotive sales, working alongside a reputable company that has served the South Florida community for over five decades.Employee...


  • Miami, Florida, United States Braman Motors Inc Full time

    Job OverviewBraman Motors Inc is seeking dedicated Automotive Sales Specialists to represent our diverse range of brands. This is a chance to immerse yourself in the dynamic and rewarding sector of automotive sales, collaborating with a reputable company that has served the South Florida community for over five decades.Benefits Offered:Highly competitive...


  • Miami, United States Warren Henry Automotive Group Full time

    Position OverviewWarren Henry Automotive Group is seeking dedicated individuals to fill the role of Sales Consultant. This position is ideal for those who possess strong interpersonal skills and a passion for the automotive industry.Role SummaryAs a Sales Consultant, you will engage with customers to identify their needs and provide tailored solutions. Your...


  • Miami, United States Bean Automotive Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused VIP Sales Specialist to join our team at Bean Automotive Group. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesMeet and greet customers in the Service Drive to identify new vehicle...


  • Miami, United States Lamborghini South Dade & Audi Miami South Full time

    Job SummaryWe are seeking a highly skilled and experienced Luxury Automotive Parts Specialist to join our team at Lamborghini South Dade & Audi Miami South. As a key member of our sales team, you will be responsible for managing retail and wholesale parts sales, providing exceptional customer service, and maintaining optimal stock levels.Key...


  • Miami, United States Braman Miami Full time

    Braman Miami is currently in search of a Parts Sales (Retail and Wholesale) Specialist to enhance their dynamic workforce.Company Overview: Braman Miami stands as a premier automotive enterprise committed to delivering outstanding service to its clientele.Benefits:Attractive salary structure within the industry.Comfortable, climate-controlled...


  • Miami, United States Warren Henry Automotive Group Full time

    Position Overview:The primary role of the Parts Counter Representative is to drive revenue by providing parts to customers through various channels, including over-the-counter sales, service department interactions, and phone inquiries.Key Responsibilities:Assist technicians in identifying necessary parts for service repair orders while managing inventory...


  • Miami, United States Warren Henry Automotive Group Full time

    Position Overview:Join our dynamic team at Warren Henry Automotive Group, where we are excited to announce the opening of our state-of-the-art service facility. With an impressive number of air-conditioned service bays, we are dedicated to providing exceptional service to our valued customers.We are currently seeking Automotive Service Specialists who...


  • Miami, Florida, United States Braman Motors Inc Full time

    Position OverviewBraman Motors Inc is seeking dedicated Automotive Sales Consultants to join our esteemed team. This role presents a unique opportunity to immerse yourself in the dynamic and rewarding field of automotive sales, working with a reputable company that has served the South Florida community for over five decades.What We Offer:Highly competitive...


  • Miami, United States Warren Henry Automotive Group Full time

    Ensure all your application information is up to date and in order before applying for this opportunity.Automotive Title and Accounting Specialist - Warren Henry Automotive GroupJob ID: Type: Full-Time# of Openings: 2Category: Accounting/FinanceOverviewOur growing automotive group is seeking an Automotive Title and Accounting Specialist with relevant...


  • Miami, United States Bean Automotive Group Full time

    Job OverviewLocationWest Kendall Toyota - Miami, FLAbout Us:Bean Automotive Group is a well-regarded automotive organization that celebrates the vibrant automotive culture of Miami. With a dedicated team of 670 professionals across our four locations, we strive to meet and exceed every customer's expectations, ensuring satisfaction one client at a time.What...


  • Miami, United States Warren Henry Automotive Group Full time

    Ensure all your application information is up to date and in order before applying for this opportunity.Automotive Title and Accounting SpecialistJob ID: Type: Full-Time# of Openings: 2Category: Accounting/FinanceOverviewWarren Henry Automotive Group is expanding, and we are seeking an Automotive Title and Accounting Specialist with experience in accounting...


  • Miami, Florida, United States Warren Henry Automotive Group Full time

    Automotive Title and Accounting SpecialistJob ID: Type: Full-Time# of Openings: 2Category: Accounting/FinanceOverviewWarren Henry Automotive Group is expanding its operations and is seeking an Automotive Title and Accounting Specialist with a solid background in accounting and title processing within the automotive sector. This role is integral to our...


  • Miami, United States Lamborghini South Dade & Audi Miami South Full time

    Position Overview: Step into a realm of sophistication and performance as a Parts Counter Specialist at Lamborghini South Dade & Audi Miami South. In this pivotal role, you will oversee both retail and wholesale parts transactions, delivering an exceptional experience for our esteemed clientele. Your knowledge and outstanding customer service abilities will...