Customer Service Representative

5 days ago


Las Cruces, New Mexico, United States Pioneer Bank Full time

As a Customer Service Representative at Pioneer Bank in Las Cruces, NM, you'll play a vital role in delivering quality customer service and support. Your day will consist of assisting customers with all questions and issues related to their accounts via phone, leveraging an extensive knowledge of our products and services.

Your responsibilities will include frequent communication with management to address recurring and problematic issues or to propose ideas for improvement. General clerical duties are also a necessary part of the role, including handling retail internet banking solutions, customer phone services, branch reports, and file maintenance.

We're looking for a candidate with strong communication and interpersonal skills, as well as basic computer skills. Having at least 1 year of relative job experience is a plus.

In return, we offer a competitive wage of $15 - $17 per hour, plus amazing benefits and perks, including medical, dental, vision, and life insurance, 401(k), paid time off (PTO), paid holidays, and tuition reimbursement.

Why Work at Pioneer Bank?

Since 1901, Pioneer Bank has been dedicated to making a positive difference in the lives of those who work, bank, and invest with us. We pride ourselves on our excellent workforce, which we show appreciation for through great benefits and a supportive, close-knit team environment.

The Ideal Candidate
  • A high school diploma or equivalent
  • Ability to use a computer keyboard and a 10-key calculator by touch
  • Strong communication and interpersonal skills


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