Customer Service Associate
1 week ago
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Position Summary
Lucy Rodas, a State Farm Insurance Agent, is looking for a proactive and career-focused individual to enhance their team. In this role, you will foster and nurture customer relationships within the community to advocate for State Farm offerings, including auto, home, and life insurance.
Key Responsibilities
- Build and maintain customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
- Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.
As a Team Member, you will receive:
- Hourly compensation along with commission/bonus opportunities
- Health benefits
- Paid time off (including vacation and personal/sick days)
- Valuable industry experience
- Opportunities for growth and advancement within the agency
Qualifications
- Preferred experience in sales (outside sales, inside sales representative, retail sales associate, or telemarketing)
- Interest in marketing products and services tailored to customer needs
- Passionate about the role of insurance and financial products in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
- People-oriented and self-driven
- Bilingual - Spanish required
- Possession of a Property and Casualty license (must have currently or be willing to obtain)
If you possess the motivation to excel and envision yourself thriving in this position, we encourage you to complete our application process. We will reach out regarding the subsequent steps in the interview process.
Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs.
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