Branch Manager II
19 hours ago
We are seeking a highly skilled and experienced Branch Manager to lead our retail store operations. As a key member of our team, you will be responsible for driving sales growth, managing branch profitability, and ensuring exceptional customer service.
Key Responsibilities- Leadership and Management
- Provide leadership and direction to associates in day-to-day operations of the retail store.
- Lead, coach, and mentor associates to achieve sales and operational goals.
- Sales and Revenue Growth
- Develop and implement sales strategies to drive revenue growth.
- Monitor and analyze sales performance to identify areas for improvement.
- Branch Operations
- Manage branch operations, including inventory control, customer service, and cash handling.
- Ensure compliance with company policies and procedures.
- Customer Service
- Provide exceptional customer service to internal and external customers.
- Ensure customer complaints are resolved promptly and professionally.
- Financial Management
- Manage branch profitability, including budgeting and forecasting.
- Monitor and control costs to achieve financial goals.
- Inventory Management
- Manage inventory levels to ensure optimal stock levels.
- Monitor and analyze inventory turnover to identify areas for improvement.
- Team Development
- Recruit, retain, and develop a high-performing team.
- Provide training and development opportunities to associates.
- Education
- High school diploma or equivalent required; bachelor's degree preferred.
- Experience
- Two plus years of experience in industrial retail, inside sales, customer service, and/or inventory control-related positions required.
- Five or more years of experience preferred.
- Skills and Abilities
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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