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Business Development Manager

2 months ago

Nashville, Tennessee, United States i3 Verticals Management Services, Inc. Full time
Job Summary

We are seeking a highly skilled Business Development Manager to join our team at i3 Verticals Management Services, Inc. as a Relationship Manager.

Key Responsibilities:

  • Building Strategic Relationships: Develop and maintain strong relationships with clients, key suppliers, and partners to drive business growth and customer satisfaction.
  • Client Engagement: Provide personalized advice, build rapport, and respond promptly to client inquiries to ensure maximum satisfaction from their purchases.
  • Opportunity Identification: Identify potential opportunities and inform the sales team to follow up, resulting in increased sales and revenue growth.
  • Product Education: Educate clients about our company's products, services, and special offers to enhance their understanding and utilization.
  • Issue Resolution: Attend to client complaints and resolve issues promptly to maintain a high level of customer satisfaction.
  • Collaboration: Work closely with internal departments to ensure the company meets clients' expectations and delivers exceptional service.
  • CRM System Oversight: Oversee the input and quality of information entered into our Salesforce customer relationship management system to ensure accuracy and efficiency.

Requirements:

  • Communication Skills: Excellent communication skills are essential for building relationships and addressing client inquiries.
  • Problem-Solving: Ability to resolve client issues effectively and efficiently.
  • Collaboration: Strong collaboration skills to work closely with sales and marketing teams to boost profitability and customer satisfaction.
  • Analytical Skills: Analyze communication strategies, negotiations, and contracts to identify trends for organizational improvement.

Preferred Qualifications:

  • At least three years of work experience in a role that requires sales, business development, product support, or relationship management skills.