Foundation Repair Specialist

2 weeks ago


Tallahassee, Florida, United States Groundworks Full time

At Groundworks, we take pride in our mission and the values that drive us forward. We are currently seeking a talented Service Technician to become a vital part of our team.

The Service Technician plays a crucial role in enhancing the customer experience after installation. This position focuses on collaborating with clients to assess and maintain previously installed foundation repair and water management systems. The Service Technician also assists customers with additional service options and requirements.

Benefits of Being a Part of Our Service Team

  • Competitive Base Salary plus Commission with Unlimited Earning Potential
  • Average Annual Earnings of $120,000
  • Company Vehicle and Fuel Card Provided
  • Full-time, Year-Round Employment
  • Pre-qualified, High-Quality Appointments, No Cold Calling Required
  • Opportunities for Advanced Leadership Training in a Promote-from-Within Culture
  • Comprehensive Benefits Package including Medical, Dental, Vision, Disability, Life Insurance, and 401(k) with Company Match
  • Equity in North America's Leading Foundation Repair and Water Management Company

Key Responsibilities

  • Conduct scheduled appointments with customers
  • Travel to customer locations based on assigned appointments
  • Establish long-term relationships with clients while professionally representing the company
  • Suggest additional products and services to enhance original installations or address potential issues
  • Perform annual maintenance visits to review previously completed work
  • Handle reactive service calls, diagnosing and resolving issues
  • Install additional products purchased by customers as necessary
  • Follow safety regulations and procedures in all tasks
  • Assess solutions installed by the company to determine warranty or non-warranty work
  • Communicate job status (completions and complications) and submit required documentation to the Service Manager and customer
  • Complete other assigned duties as necessary

Qualifications

  • 1 or more years of sales experience preferred but not mandatory
  • Experience in Construction or Home Improvement preferred
  • Proven customer relations experience preferred
  • High school diploma or GED or equivalent experience
  • A valid, non-restrictive Driver's License is required

Requirements

  • Full-time position
  • Remote and Onsite Work: Reporting to and working remotely from Branch location
  • Servicing area within designated territory

Groundworks is recognized as a leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With over 60 locations across the USA and Canada, we are the fastest-growing company in foundation solutions and water management. Our commitment to building a unique culture and offering ownership opportunities for all employees sets us apart in the industry.

At Groundworks, we are united by a shared vision and values, fostering a strong sense of community. Our highly skilled teams are dedicated to delivering innovative solutions, exceptional quality, and industry-leading warranties, helping over 1.5 million homeowners protect and enhance their most valuable asset – their home.

When customers choose Groundworks, they can trust that they are hiring local experts committed to ensuring the job is done right. By becoming part of our team, you will join thousands of colleagues who are making a significant impact in the industry.


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