Guest Services Representative
4 days ago
We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at the Onni Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our residents and guests, ensuring a seamless and enjoyable experience for all.
Key Responsibilities- Front Desk Operations: Greet guests upon arrival, check-in and check-out, and provide assistance with various requests and inquiries.
- Communication and Coordination: Coordinate with Resident Services, Leasing, Maintenance, and Management Staff to ensure timely and efficient delivery of services.
- Package and Mail Management: Receive, store, and distribute packages and mail to residents.
- Event Planning and Execution: Assist in planning and executing resident events, including coordination with Resident Services and Property Management.
- Administrative Support: Provide administrative support as needed, including data entry, filing, and other tasks.
- Education: High school degree or equivalent required; college courses in hospitality management or related field preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Office applications.
- Availability: Must be available to work a flexible schedule, including weekends and holidays.
The Onni Group is a leading developer and manager of residential and commercial properties. We are committed to providing exceptional service and creating a positive experience for our residents and guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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