Quality Assurance Supervisor
2 weeks ago
LSF envisions a world where children are safe, families are strong, and communities thrive.
Position Overview:
We are seeking a dedicated Quality Assurance Supervisor who is passionate about making a difference in the lives of others.
Work Schedule:
Monday through Friday.
Key Responsibilities:
- Oversee and manage monitoring and tracking activities within the Head Start/Early Head Start Programs to ensure compliance with relevant standards and regulations.
- Lead quality assurance initiatives within the HS/EHS programs.
- Evaluate quality and compliance at various program sites, focusing on education files, licensing, referral systems, health, nutrition, and social services.
- Conduct ongoing assessments of curriculum implementation across the agency.
- Facilitate CLASS observations for teaching staff on a scheduled basis.
- Perform internal audits of Head Start Management Systems, including governance, recordkeeping, and ongoing monitoring.
- Supervise the Quality Assurance Specialists and evaluate self-assessment results and improvement plans.
- Provide training to parents on community resources and child development as needed.
- Engage with site managers to discuss compliance outcomes and updates in the Head Start Program.
- Generate and analyze compliance reports to drive continuous quality improvements.
- Prepare monthly reports detailing compliance activities, concerns, and recommendations.
- Collaborate with staff to foster a supportive and inviting environment for children, parents, and volunteers.
- Contribute to strategic planning for quality assurance initiatives.
- Maintain confidentiality regarding HS/EHS children, families, and staff.
- Attend required training, workshops, and meetings.
Qualifications:
- Bachelor's Degree in Social Services, Human Services, Business Administration, Public Administration, or a related field; Master's degree preferred.
- Minimum of two years of experience in a social service or nonprofit organization, with at least one year in a supervisory role.
- Knowledge of Head Start Program operations, quality inspections, and auditing.
- Experience with Corrective Action Plans and follow-up.
- Proficient in data collection, management, and analysis.
Key Competencies:
- Attention to detail
- Effective communication skills
- Problem-solving abilities
- Planning and organizational skills
- Teamwork and customer service orientation
Why Join LSF?
At LSF, you will be part of a mission-driven organization that serves diverse populations across Florida. We offer a comprehensive benefits package, including medical, dental, and vision coverage, generous paid time off, and opportunities for professional growth and development. Join us in transforming lives and making a positive impact in the community.
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