Hotel Operations Manager

1 week ago


Miami, United States Marriott Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Marriott. As a key member of our leadership team, you will be responsible for the overall management and operation of our hotel, ensuring that we deliver exceptional guest experiences and achieve our business objectives.

Key Responsibilities
  • Hotel Profitability: Develop and implement strategies to drive revenue growth, reduce costs, and improve profitability across all hotel departments.
  • Guest Satisfaction: Lead the team in delivering exceptional guest experiences, ensuring that all guests feel valued and cared for throughout their stay.
  • Team Management: Supervise and develop a high-performing team of hotel staff, providing coaching, training, and feedback to ensure that they have the skills and knowledge needed to succeed.
  • Asset Management: Oversee the maintenance and upkeep of the hotel's physical assets, ensuring that they are well-maintained and in good working order.
  • Human Resources: Manage the recruitment, training, and development of hotel staff, ensuring that we have the right people in the right roles to deliver exceptional guest experiences.
Requirements
  • Education: Bachelor's degree in Hospitality or a related field.
  • Experience: Minimum of 1 year experience as a General Manager in a similar type and size hotel, or 2 years management experience (of which 1 year is in hospitality).
  • Certifications/Licenses: Must possess and maintain a motor vehicle operator's license in good standing. Brand General Manager certification preferred.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package to attract and retain the best talent in the industry.
  • Opportunities for Growth: We offer opportunities for career advancement and professional development, helping you to achieve your career goals.
  • Collaborative Team Environment: We have a collaborative and supportive team environment, where everyone works together to achieve our business objectives.


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