Customer Experience Ambassador

14 hours ago


New York, New York, United States HMG Plus, Inc. Full time

About the Client:

HMG Plus, Inc. is a global hospitality staffing service with over two decades of experience in specialized training and recruiting.

Company Overview:

We are a leading provider of hospitality staff, focused on delivering exceptional service and transforming events through our team's expertise and passion for hospitality.

About the Job:

We are seeking a skilled Guest Services Representative to join our team as a Customer Experience Ambassador. This role requires an individual with a superior customer service orientation and a positive can-do attitude to enhance the brand representation of our clients.

Job Description:

This dynamic position involves answering incoming calls, transferring them within the firm or to outside numbers using the SDC system. The successful candidate will also be responsible for assigning offices to visiting attorneys and clients, noting all details including technology, secretarial assistance, and supply needs.

The Customer Experience Ambassador will greet guests, escort them to conference rooms or attorney offices, and reserve meeting space using EMS conference booking software. They will also arrange for catering services, order cars for attorneys and clients, and ensure seamless entry to the building for external guests.

Key Responsibilities:

Answer incoming calls and transfer them within the firm or to outside numbers.Assign offices to visiting attorneys and clients, ensuring all details are noted.Greet guests and escort them to conference rooms or attorney offices.Reserve meeting space using EMS conference booking software.Arrange for catering services, ordering cars for attorneys and clients as needed.Manage building security and access for external guests.Serve as the single point of contact for all calls, providing information and directing callers to relevant departments.Maintain awareness of conference room activities and direct visitors accordingly.

Qualifications & Requirements:

To succeed in this role, you will need a Bachelor's Degree and at least 3 years of prior experience in a fast-paced customer service environment. You should be proficient in Microsoft Outlook, Word, Excel, EMS Conference Room Booking, and SDC phone systems.

Estimated Salary:

$50,000 - $65,000 per year, based on experience and qualifications.

Benefits:

HMG Plus, Inc. offers a competitive benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.



  • New York, New York, United States Monica + Andy Full time

    ### Job Title: Sales Associate - Customer Experience### Description:Monica + Andy is looking for kind, empathetic, and energetic sales associates to join our Customer Experience team. We value self-awareness, honesty, empathy, and good energy.#### Key Responsibilities:* Welcome every customer into the store with a warm, friendly greeting and smile*...


  • New York, New York, United States DR. MARTENS Full time

    About Dr. MartensWe are seeking passionate and flexible part-time Sales Assistants to join our dynamic team at the Dr. Martens York Outlet store, working approximately 10-18 hours a week. Our ideal candidate will drive sales, create memorable customer experiences, and exceed service expectations.Key ResponsibilitiesDrive Sales: Utilize your passion for Dr....


  • New York, New York, United States US Restaurants Taco Inc. Full time

    US Restaurants / Taco Inc. - A Leader in Fast FoodThis role offers a competitive salary range of approximately $12.50 to $15.50 per hour, depending on experience and location.About the RoleWe are seeking a highly motivated and friendly Service Ambassador and Dining Experience Expert to join our team at US Restaurants / Taco Inc. As a key member of our staff,...


  • New York, New York, United States La Pecora Bianca - Midtown Full time

    We are seeking a talented individual to fill the position of Customer Service Ambassador at La Pecora Bianca's Midtown location.Job Summary:This role involves providing exceptional customer service and creating memorable dining experiences for our guests.Key Responsibilities:Ensuring that all customers have an exceptional experience from arrival to...


  • New York, New York, United States Legends Full time

    Company OverviewLegends is a global leader in designing, planning, and realizing exceptional experiences in sports and entertainment. With operating divisions worldwide, the company offers clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision.The company works with marquee...


  • New York, New York, United States Lucid Motors Full time

    Lucid Motors is seeking part-time seasonal associates to support our studio teams during extended hours of operations. As a Seasonal Brand Ambassador, you will be the first point of engagement for guests entering our Studio. Your role will involve gathering customer contact information, scheduling test drives, and referring high-potential leads to our Sales...


  • New York, New York, United States Old Navy Full time

    At Old Navy, we are on a mission to democratize fashion and make it accessible to everyone. As a Sales Floor Ambassador, you will play a crucial role in helping us achieve this goal.Job Summary:We are seeking a highly motivated and customer-focused individual to join our sales team as a Sales Floor Ambassador. In this role, you will be responsible for...


  • New York, New York, United States Capital One Careers Full time

    At Capital One Careers, we're redefining the banking experience. Our Cafés are welcoming environments where customers can explore our digital and financial tools, enjoy a great cup of coffee, and connect with our Ambassadors.We're looking for an experienced Café Coach to lead our team and create legendary customer experiences. As a trusted mentor and...


  • New York, New York, United States Langham Hotels International Limited Full time

    Job SummaryPrimary Objective: To provide exceptional housekeeping services to guests, ensuring a seamless and memorable experience.The Housekeeping Ambassador will be responsible for maintaining and enhancing the in-room experience for guests. Key responsibilities include providing housekeeping services, coordinating guest and employee laundry, and...


  • New York, New York, United States Tabernacle Steakhouse Full time

    About UsTabernacle Steakhouse is an upscale dining establishment that prides itself on providing exceptional service and a memorable experience for its guests. Our team is dedicated to ensuring that every patron feels valued and welcomed.Job OverviewWe are seeking a highly skilled Hospitality Ambassador to join our front-of-house team. As the first point of...


  • New York, New York, United States Hill House Home Full time

    Hill House Home is seeking a highly skilled Content Creator and Retail Ambassador to join our team at our Rock Center retail store. As a key member of our sales team, you will be responsible for creating engaging social media content and delivering exceptional customer experiences.Develop and implement social media content strategies to drive brand awareness...

  • Key Retail Ambassador

    3 weeks ago


    New York, New York, United States KnitWell Group Full time

    About UsAnn Taylor embodies the spirit, heritage, and confidence of American women leading their lives. As a leader in the industry, we provide women with everything they need to feel inspired and motivated. Our effortlessly polished styles are designed to go anywhere-from the office to special occasions. At KnitWell Group, our employees are at the forefront...


  • New York, New York, United States Oxford Industries Full time

    Discover a career that embodies the spirit of the islands with Tommy Bahama, a lifestyle brand that's more than just a brand - it's a way of living.As an Island Lifestyle Ambassador, you'll be an integral part of our store leadership team, inspiring and guiding your team to achieve our goals and exceed guest expectations. You'll create an environment of...


  • New York, New York, United States Flik Hospitality Group Full time

    Job DescriptionJob SummaryThe Client Experience Manager is responsible for creating a welcoming atmosphere for all clients, executives, and staff members. They will oversee a team of ambassadors to ensure we are delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running...


  • New York, New York, United States Intact Financial Corporation Full time

            Company OverviewAt Intact Financial Corporation, we're dedicated to delivering exceptional service to our customers. As a Customer Support Specialist, you'll play a vital role in ensuring that our clients receive the highest level of support and care.        SalaryThe estimated annual salary for this position is $65,000-$85,000,...


  • New York, New York, United States HMG Plus, Inc. Full time

    About the RoleWe are seeking a highly skilled Guest Services Representative to join our team at HMG Plus, Inc. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our clients and their guests.ResponsibilitiesAnswer incoming calls and transfer them to the appropriate department or individual.Assign...

  • Sales Associate

    1 month ago


    New York, New York, United States Nanushka Full time

    Job Title: Sales AssociateJob Summary:Nanushka is seeking a Sales Associate to be an ambassador of our brand, ensuring every client receives exceptional customer service. As a Sales Associate, you will strive to discover clients' needs and guide them through our universe, creating a lasting experience.Responsibilities:Welcome every client and provide the...


  • New York, New York, United States HMG Plus, Inc. Full time

    About The ClientHMG Plus, Inc. is a leading hospitality staffing service, focused on specialized training and recruiting. We find our success in our passion for hospitality, our commitment to excellence in service, and in the power of people.About The Job:The Guest Services Representative is an essential position for the operation of the Conference Center...


  • New York, New York, United States Dave & Buster Full time

    About UsDave & Buster's is a unique and dynamic entertainment destination that offers an unparalleled Guest experience. With a focus on fun, excitement, and community, we strive to create an unforgettable experience for our Guests every time they visit.Position OverviewThe Greeter is a critical role in ensuring that our Guests have a positive and welcoming...


  • New York, New York, United States AEO Full time

    AEO is seeking a highly motivated and results-driven Customer Experience Associate to join our team.About the RoleThis exciting opportunity involves delivering exceptional customer experiences through personalized service, product knowledge, and strong communication skills.Key ResponsibilitiesDemonstrate a deep understanding of AEO's brand values and...