Host and Ambassador for Unforgettable Experiences

3 weeks ago


New York, New York, United States Dave & Buster Full time
About Us

Dave & Buster's is a unique and dynamic entertainment destination that offers an unparalleled Guest experience. With a focus on fun, excitement, and community, we strive to create an unforgettable experience for our Guests every time they visit.



Position Overview

The Greeter is a critical role in ensuring that our Guests have a positive and welcoming experience as soon as they enter our building. As a Greeter, you will be the first point of contact for our Guests and will be responsible for setting the tone for their visit.



Key Responsibilities

  • Guest Experience: Deliver an exceptional Guest experience by greeting, guiding, and directing all Guests as they enter our building.
  • Communication Skills: Maintain a thorough understanding of all current promotions, Power Card offerings, and other activities to answer questions and provide information to our Guests.
  • Team Support: Work closely with the host team to ensure seamless Guest flow and provide support as needed.
  • Cleanliness and Organization: Maintain the cleanliness and organization of the lobby area and front doors to ensure a welcoming environment for our Guests.
  • Adaptability: Be flexible and able to adapt to changing situations and priorities.
  • Effective Communication: Listen to and communicate with Guests verbally and with other Team Members to ensure their needs are met.
  • Dress Code: Dress in proper dress code requirements and maintain a neat, clean, and professional appearance at all times.


Requirements

  • Age: Must be at least 18 years of age.
  • Education: High school diploma or equivalent required.
  • Work Experience: Previous experience in customer service or a related field is preferred.
  • Physical Demands: Must be able to work in a fast-paced environment, stand for long periods of time, and move around the facility as needed.


Benefits

  • Compensation: $15.13 - $16.63 per hour.
  • Benefits Package: Medical, dental, vision, 401K, and FREE GAMES.


About Our Team

Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required. We are committed to creating a diverse and inclusive work environment that fosters collaboration, innovation, and growth.


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