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Key Retail Ambassador

2 months ago

New York, New York, United States KnitWell Group Full time
About Us
Ann Taylor embodies the spirit, heritage, and confidence of American women leading their lives. As a leader in the industry, we provide women with everything they need to feel inspired and motivated. Our effortlessly polished styles are designed to go anywhere-from the office to special occasions.

At KnitWell Group, our employees are at the forefront of our business. We offer opportunities to empower our staff, with access to industry leaders and tools to expand their skills and abilities. By joining our team, you will have access to industry leaders, tools, and opportunities to grow your skills and expand your career.

About the Role
As a Sales Floor Associate, you will be the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor. You'll collaborate with your team to create personalized customer experiences and support our inviting environment on the sales floor.

The Impact You Can Have
In this role, you will have the opportunity to:
  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style the customer.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and being helpful to others.
You Will Bring to the Role
  • Sales Associate or customer-focused experience (preferred).
  • Brings a hospitality mindset when engaging with customers.
  • Flexible availability - including evenings, weekends, and holidays.
  • Technology proficient and ability to operate a point-of-sale system.
  • Takes initiative in making thoughtful decisions.
Benefits
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT.
  • Support for your individual development plus opportunity for growth within our family of brands.
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.
  • 401(k).