Merchandising Operations Coordinator
2 weeks ago
The Merchandising Operations Coordinator plays a crucial role in crafting effective merchandising strategies that enhance profitability and elevate customer satisfaction. This position encompasses the planning and coordination of activities related to the launch of new branch locations, branch renovations, the creation of product displays, and the formulation of merchandising plans, alongside assessing signage requirements.
Key Responsibilities:
- Work in conjunction with the Marketing Director to establish project timelines, manage and prioritize tasks, ensuring that projects adhere to schedules while proactively addressing any arising challenges.
- Foster and maintain relationships across departments and with vendors, collaborating closely with stakeholders, agencies, and other contributors to guarantee that projects and events are executed seamlessly, with high quality and within budget constraints.
- Undertake additional responsibilities as necessary to support the organization.
New Branch / Branch Renovation Duties:
- Collaborate with the project team to develop merchandising plans and design layouts based on available stock.
- Establish plans and provide support for each phase of product placement at counters, directing personnel assistance as needed.
- Coordinate with the team on the planning, design, and installation of both interior and exterior signage, promotional materials, and literature holders.
Merchandising Duties:
- Allocate sufficient time for both Branded Manufacturers and proprietary products.
- Conduct annual visits to all Core Branches.
- Evaluate and suggest enhancements for merchandising practices, optimizing inventory, organizing shelves, and collaborating with Sales and Purchasing to implement changes.
- Assist with the replenishment of literature and updates to signage as required.
- Propose and communicate strategies for inline shelving, end caps, and point-of-purchase displays, including accommodating new product launches and seasonal adjustments.
- Partner with sales and purchasing teams to plan and implement vendor display opportunities, assisting with setup and organization.
- Support stock levels and replenishment efforts.
- Provide on-site assistance as necessary.
- Train Customer Service Managers and sales teams on:
- Best practices in merchandising.
- Maintaining merchandising standards for both Branded Manufacturer and proprietary products.
- Effective selling techniques, including cross-selling and up-selling to enhance average order size, particularly for new products.
- Collaborate with Sales, Vendors, and Representatives to support promotional activities, educational sessions, and clearance sales.
Qualifications:
- High school diploma required; Associate's or Bachelor's degree preferred.
- A minimum of 2 years of experience in project management and/or event planning.
- At least 1 year of experience in field merchandising.
- Minimum of 1 year of experience in counter sales (wholesale or retail) or equivalent.
- Proficient in MS Office applications.
- Ability to thrive under deadlines while managing multiple projects.
- Strong capability to work both independently and collaboratively in a dynamic environment.
- Excellent organizational and time-management skills to ensure project completion.
- Meticulous attention to detail.
- Exceptional problem-solving and communication abilities.
- Willingness to travel approximately 80% of the time within the company's operational areas.
Ideal Candidate:
- Strong listening skills with the ability to communicate ideas clearly and effectively across all organizational levels.
- Comfortable delegating tasks and ensuring their completion.
- Adaptable, with a focus on problem-solving and task follow-through.
Physical Requirements:
- Regularly required to stand for extended periods and lift items weighing up to 50 pounds.
What We Offer:
- Comprehensive Health, Vision, and Dental Insurance.
- Generous Paid Time Off (including Vacation and Holidays).
- Paid Maternity and Paternity Leave.
- 401K with Employer Match.
- Bonus Opportunities.
- A strong company culture rooted in our Core Values.
- A supportive family-like atmosphere.
- Health and Wellness Coaching.
- Fitness Reimbursement Program.
- Associate Referral Bonus Program.
- Opportunities for Learning and Development.
- Leadership Development Programs.
- Career Advancement Opportunities.
Famous Supply is dedicated to serving contractors, builders, and remodelers in various segments, including HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF.
As a family-owned business since 1933, we prioritize treating our associates like family, guided by our Core Values of Family, Trust, Communication, Teamwork, and Continuous Improvement.
We are committed to fostering a diverse work culture and welcome applicants from all backgrounds to ensure we attract the best talent. Famous Supply provides equal employment opportunities to all qualified applicants without discrimination of any kind.
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