ServiceNow Enterprise Architect

4 days ago


Chicago, Illinois, United States VSoft Consulting Group inc Full time
ServiceNow Architect Position

VSoft Consulting Group inc is seeking a highly skilled ServiceNow Architect to join our team. As a key member of our Enterprise Application Architecture function, you will work alongside other application architects to develop and implement strategic initiatives that align with the organization's overall objectives.

This role requires strong ServiceNow experience, leadership, and communication skills, as well as a deep understanding of relevant technology trends, App Engine design patterns, and best practices. You will be responsible for developing and maintaining reference architecture, architecture building blocks, standards, and guidelines to ensure the organization's technology is secure and compliant with industry standards.

Key Responsibilities:

  • Develop ServiceNow application architecture, including Target State Application Architecture, to address stakeholder expectations.
  • Ensure ServiceNow architectures align with the organization's overall solution goals and objectives.
  • Develop and maintain reference architecture, architecture building blocks, standards, and guidelines.
  • Identify areas for capability improvement and implement strategies and roadmaps to address them.
  • Collaborate with stakeholders to identify and participate in prioritization initiatives.
  • Stay up-to-date with emerging technology trends and evaluate their potential impact on the organization.

Requirements:

  • Bachelor's degree in computer science, information systems, data science, or related field.
  • 8+ years of experience with ServiceNow (ITSM, ITOM, ITBM, CMDB, APM, SPM, App Engine), preferred in a global capacity.
  • Strong knowledge of architecture governance concepts, application design patterns, and best practices.
  • Experience developing and implementing architecture governance, guidelines, procedures, and standards.
  • Experience with one or more platforms such as Sales, Marketing Cloud, MuleSoft, Azure, Microsoft M365.
  • Proven change management skills.
  • Excellent communication, diplomacy, and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively with business and IT cross-functional teams.
  • Experience leading a team of architects, technology owners, and technology subject matter experts.

Preferred Qualifications:

  • Strong presentation skills
  • Business Process Model and Notation (BPMN) experiences
  • Work experience at a large professional services organization

Certifications:

  • Preferred: TOGAF certification
  • Preferred: ServiceNow Technical or Master Architect certification


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