Enterprise Architecture Director
9 hours ago
ServiceNow is seeking a highly skilled Director, Enterprise Architecture, to lead a team of experienced enterprise executive architects and facilitate engagements directly with customers and through our Inspire program.
Key Responsibilities:- Define key engagement models for the territory and lead a group of seasoned executive architects in working with our most innovative customers and those seeking to digitally transform their companies.
- Coach and lead engagements with key customers in driving real tangible outcomes, challenging enterprise executives to think differently about the new world of work and how to drive better top-line revenue by improving customer and employee experiences.
- Ensure that resources are appropriately aligned to key customer engagements, focused on skills and availability of the team, and work with cross-ServiceNow teams to ensure the appropriate level of support is delivered at the right venture for the customer interaction.
- A track record of leading a diverse, experienced group of senior executive Enterprise Architects, focused on delivering on customer outcomes across all industries.
- 5 or more years of experience with Enterprise Architecture or Enterprise Strategy.
- 5 or more years of industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.).
- 10 or more years of senior leadership experience.
- 10 or more years of proven success influencing senior technology leaders to drive change, in a pre-sales, customer, or consulting-focused role.
- Experience presenting strategic and technical-level content at the CXO level, and with key technical resources.
- Experience and understanding of multiple technical domains - application, data, integration, cloud, big data, AI/ML, mobility, analytics, etc.
- Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions.
- High degree of interest in developing, retaining, and attracting team members.
- Ability to work in a high-growth, fast-paced environment.
- Bias for action.
We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.
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