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ServiceNow Architect

2 months ago


Chicago, Illinois, United States Hexaware Technologies Full time
About the Job

We are seeking a highly skilled ServiceNow Architect to join our team at Hexaware Technologies.

This is an exciting opportunity to work on custom applications on the ServiceNow Platform for a prominent global company.

The successful candidate will provide vision and leadership in the architecture, design, and implementation of innovative service management solutions.

Key Responsibilities
  • Design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape.
  • Develop end-to-end solutions to customer requirements.
  • Design Service Portal solutions, often in support of custom applications.
  • Provide support for custom applications development and migration.
  • Implement ServiceNow in Domain-separated instances.
  • Support Virtual Agent configuration and development.
  • Worked on CSM, HRSD, GRC, ITBM modules.
Requirements
  • 8+ years of relevant experience with ServiceNow required.
  • 3+ years' experience with JavaScript required.
  • ServiceNow System Administrator certification required.
  • At least 2 years in assessment, building & designing custom applications on ServiceNow.
  • In-depth knowledge of Custom Workspace is a must.
  • CSA is a must.
  • Active CSA + 2 Mainline certifications.
  • Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound.
  • At least 2 of the below required:
    • CIS – ITSM certification
    • CIS – CSM certification
    • Certified Application Developer (ServiceNow).
    • CIS – Risk and Compliance certification.
Preferred Qualifications
  • Experience in ServiceNow Mobile app development.
  • Advanced knowledge of CSDM & CMDB.
  • ITIL Foundations certification preferred.
  • Knowledge of LDAP/Active Directory.
  • Experience with HTML coding.
  • Knowledge of Jelly script strongly preferred.
About Hexaware

Hexaware is an automation-led next-generation service provider delivering excellence in IT, BPS, and Consulting services.

We are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation.

Our digital offerings have helped clients achieve operational excellence and customer delight.

We are on a journey of metamorphosing the experiences of our customers by leveraging our industry-leading delivery and execution model, built around the strategy— 'Automate Everything, Cloudify Everything, Transform Customer Experiences'.

Powering Hexaware's complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing our clients' business.

Our global and diverse workforce across 20 nations, 34 international offices, and multiple time zones work together seamlessly to form an integral component of life at Hexaware.

To learn more, visit https://www.hexaware.com/.