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Patient Access Representative III
2 months ago
We are seeking a highly skilled Patient Access Representative III to join our team at Conifer Health Solutions. As a key member of our Patient Access Operations team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.
Key Responsibilities- Provide exceptional customer service to patients and families, ensuring a positive experience throughout the registration process.
- Accurately and efficiently register patients, obtain necessary demographic and insurance information, and verify patient eligibility for services.
- Collaborate with healthcare providers and other departments to ensure seamless communication and coordination of patient care.
- Perform thorough analysis of admission, discharge, and transfer (ADT) data, revenue cycle reports, and other key performance indicators to identify areas for process improvement.
- Lead shift Patient Access Operations, providing guidance and support to team members as needed.
- High school diploma or equivalent required; some college coursework or degree in healthcare administration or related field preferred.
- 2-4 years of experience in medical facility, health insurance, or related area; 2+ years in Patient Access preferred.
- Excellent communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions.
- Ability to work independently and as part of a team, with a focus on providing exceptional customer service.
Our team is dedicated to providing a positive and supportive work environment, with opportunities for growth and development. As a Patient Access Representative III, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional patient care and service.
We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
